Development Operations Associate

ABOUT FAST FORWARD

Tech is ubiquitous. Tech solutions for social problems are not. An emerging class of startups is building tech to solve these social problems. They are tech nonprofits. Fast Forward bridges the tech and nonprofit sectors to build capacity for tech nonprofits, so they can scale solutions to our world’s most urgent problems.

To date, Fast Forward’s portfolio of tech nonprofits have impacted 262M lives and raised $1 billion in follow-on funding. 85% of the portfolio have a founder who has personal experience with the problem, 62% have a founder who is a woman, and 75% have a founder who is a person of color.

As the first and only organization focused exclusively on scaling startups that combine the best tech with sustainable nonprofit business models, Fast Forward’s mission is to accelerate impact. Visit us: http://www.ffwd.org.

ABOUT THE ROLE

The Development Operations Associate will play a key role in powering Fast Forward’s revenue engine. This role will report directly to the Director of Strategic Philanthropy and will support the entire Partnerships team by keeping fundraising systems organized and ensuring a seamless flow of data and information across teams. 

You will maintain accurate donor records, prepare reports and dashboards, support grant and proposal workflows, and keep outreach efforts organized. This role sits at the intersection of philanthropy and partnerships and gives you hands-on experience in how foundation and corporate fundraising come together to drive impact.

This is a full-time, in-office role based in the Presidio in San Francisco, CA.

PRIMARY RESPONSIBILITIES

Fundraising Operations & Systems

• Own HubSpot strategy, structure, and optimization to ensure consistent, actionable data.
• Audit, clean, and maintain partner records, ensuring data integrity and accuracy.
• Document and maintain fundraising gifts to ensure accurate revenue reporting and forecasting.
• Support sales operations with timely delivery of invoicing, donation processing, donor acknowledgements and other partner administration tasks. 
• Help build dashboards and reports that visualize fundraising progress, pipeline health, and prospecting outcomes.

Team & Project Support

• Assist with internal documentation and process improvements related to fundraising operations.
• Support forecasting and revenue tracking through data analysis and system improvements.
• Coordinate with Finance and Programs teams to gather information needed for proposals and grant submissions.
• Ensure existing fundraising collateral is up-to-date and accurate. 
• Assist with prospective funder meetings as needed, including preparation of materials and scheduling.

ABOUT YOU

• 2-3 years of experience in nonprofit development, partnerships, research, or operations.
• Highly organized and analytical, with strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Comfort with spreadsheets, CRMs, and data management tools (HubSpot experience a plus).
• Strong analytical and systems-building skills; you see patterns, streamline processes, and love clean data.
• Collaborative team player who thrives in a fast-paced, mission-driven environment.
• Excited to learn about tech nonprofits, philanthropy, and social innovation.
• Deep passion for Fast Forward’s mission and the role of technology in advancing social good, with experience or familiarity in tech nonprofits or social innovation as a plus.

COMPENSATION 

Salary: $90,000 - $100,000 - negotiable depending on experience.

EMPLOYEE BENEFITS

• Platinum medical, dental, and vision insurance
• Unlimited PTO
• 401k retirement plan & employer matching
• Office is located in a beautiful national park - The Presidio
• Every other Friday is a half day
• Most importantly, input on the office snack order

Note: In accordance with federal, state, and local safety guidelines, this role is expected to be performed in-person, in San Francisco.

Fast Forward is a social justice organization founded on the idea that those with proximity to the problem should have proximity to the power to fix them. Our true north is empowering tech nonprofit leaders with the tools, community, and capital they need to scale solutions for underserved groups, and we know that a focus on diversity, equity, and inclusion is inextricable from that pursuit. Read our Diversity, Equity, and Inclusion Guidelines to learn how we approach DEI across our investments, community, and workplace.

Fast Forward is an equal opportunity employer.