Director of Portfolio Services

ABOUT FAST FORWARD

Fast Forward launched in 2014 with a simple belief: tech can help solve the world’s biggest challenges. Back then, the intersection of tech and social impact was still undefined. The term “tech nonprofit” didn’t even exist. So, we coined it and founded Fast Forward to support the builders using tech for social good.

Since then, Fast Forward’s annual flagship Accelerator has supported an impressive portfolio of 100+ tech nonprofit builders with funding, resources, and partnerships. The result? 262M lives impacted and $1B+ in follow-on funding for tech nonprofits raised to date. Outside of the Accelerator, Fast Forward is growing the sector by offering the world’s 1,000+ tech and AI-powered nonprofits resources and tools to scale. Learn more.

THE POSITION

Fast Forward supports a global portfolio of 100+ tech nonprofits. After completing the Accelerator, these organizations become part of our alumni portfolio, where we provide long-term, tailored support through our Growth Platform.

We are seeking a Director of Portfolio Services to lead and scale this portfolio-wide work. This role owns the strategy, systems, and programs that help alumni founders and teams navigate fundraising, technology, talent, and organizational leadership as they grow and scale impact.

This is a unique opportunity for an entrepreneurial, community-centered leader to build the next chapter of Fast Forward’s Growth Platform. We’re looking for a thoughtful builder who blends strategic thinking with hands-on execution, enjoys cultivating founder communities, and believes deeply in the potential of mission-driven founders and technology.

This is a full-time, in-office role based in San Francisco, CA.

PRIMARY RESPONSIBILITIES

Strategy & Leadership

• Set the long-term vision for how Fast Forward supports its alumni portfolio. 
• Define focus areas, service offerings, and the overall portfolio support model.
• Evolve the Growth Platform as the alumni community grows and sector needs shift.
• Serve as a trusted advisor to alumni founders and leadership teams.
• Build and lead a team delivering alumni and portfolio support programs. 

Program Design & Delivery

• Translate alumni needs into high-impact support across fundraising, product, technology, talent, leadership, and organizational growth.
• Design, launch, and continuously improve alumni programs for relevance, quality, and impact.
• Oversee program delivery across formats including 1:1 advising, peer circles, workshops, and small-group learning.
• Build and manage a strong network of mentors, facilitators, volunteers, and subject-matter experts.
• Pilot new program models and partnerships, gather feedback, and iterate based on outcomes.

Operations & Systems

• Build and improve systems that enable effective alumni support.
• Manage budgets, timelines, reporting, and execution for Growth Platform initiatives.
• Synthesize portfolio and program data to inform strategy, and internal and external reporting.
• Define and track KPIs that reflect program effectiveness and alumni success.
• Ensure consistent, high-quality execution across the Growth Platform.

WHO WE'RE LOOKING FOR

• 6+ years of experience in program design, management, or entrepreneurship, ideally in nonprofit, tech-for-good, or social impact environments. 
• Experience working in a startup or nonprofit leadership and/or supporting portfolio companies in a venture or investment context.
• Strong strategic thinker with a bias toward action and problem-solving.
• Proven track record of designing and scaling programs with measurable outcomes.
• Excellent project and process management skills;  highly organized and detail-oriented. 
• Demonstrated people management and team leadership experience.
• Ability to thrive in fast-paced, evolving environments and work cross-functionally.
• Exceptional written, verbal, and relationship-building skills.

Nice-to-Have

• Direct experience supporting or advising early-stage founders.
• Comfort with product, engineering, data and/or AI concepts.
• Experience planning and managing large-scale in-person and virtual events.

EMPLOYEE BENEFITS

• Unlimited paid time off (PTO)
• 401k retirement plan & employer matching
• Office is located in a beautiful national park - The Presidio - with free transit to/from downtown San Francisco!
• Medical, dental, and vision insurance
• Most importantly, input on the office snack order

COMPENSATION 

Salary: 140,000 - $155,000 - negotiable depending on experience.

Note: In accordance with federal, state, and local safety guidelines, this role is expected to be performed in-person, in San Francisco.

Fast Forward is a social justice organization founded on the idea that those with proximity to the problem should have proximity to the power to fix them. Our true north is empowering tech nonprofit leaders with the tools, community, and capital they need to scale solutions for underserved groups, and we know that a focus on diversity, equity, and inclusion is inextricable from that pursuit. Read our Diversity, Equity, and Inclusion Guidelines to learn how we approach DEI across our investments, community, and workplace.

Fast Forward is an equal opportunity employer.