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Recruiting & People Experience Specialist

Remote
About the Company:
 
FastSpring is the world’s leading ecommerce platform for SaaS/Software, gaming, and digital product companies. Our product hosts over 10 million transactions per year, powering sales growth for more than 3,500 companies in over 200 countries, using every major currency. We pride ourselves on being an innovative company with an entrepreneurial culture, growth mindset, global influence, and profitable operations.
 
We are committed to building an inclusive work environment, and we invest in our employees by helping team members grow and develop professionally. We are developers, technologists, and business professionals who are globally-minded, customer-focused, and driven by constant innovation.
 
Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with offices in Amsterdam, Austin, Belfast and Halifax.

Position Overview:

The Recruiting & People Experience Specialist is a unique role blending recruitment coordination, talent acquisition, onboarding, and culture initiatives to support our high-growth technology company. Reporting to the Director of Talent, this role begins with a primary focus on recruiting coordination—scheduling, candidate communications, and ensuring an exceptional candidate experience. Over time, the role will expand into full-cycle recruiting for entry- and mid-level roles and assist with culture and onboarding initiatives that help new employees thrive and feel part of our community from day one.

Responsibilities:

Recruiting & Coordination:

  • Manage scheduling and logistics for interviews across teams and global time zones, creating an excellent candidate experience.
  • Partner with recruiters and hiring managers to keep hiring processes on track and aligned.
  • Serve as a contact for candidates, ensuring every interaction is warm, timely, and professional.
  • Post job openings, manage outreach, and build early pipelines through platforms like Greenhouse, LinkedIn and other job boards.
  • Support recruiter(s) in resume review and candidate screening.
  • Conduct applicant phone and virtual interviews, ensuring alignment with role requirements and company culture.
  • Maintain accurate candidate records in our Applicant Tracking System (Greenhouse).
  • Provide hiring managers with regular updates on candidate pipelines and recruiting progress.
  • Assist with recruiting programs such as referrals, diversity & inclusion, and employment branding.

Talent Acquisition & Employer Branding:

  • Build and maintain a robust talent pipeline through job boards, social media, and events.
  • Collaborate with Marketing to ensure our talent brand is effectively communicated across all channels.
  • Act as a brand ambassador, promoting the company's vision and culture to attract top-tier talent.
  • Contribute to sourcing strategies, competitor insights, and interview best practices.

Onboarding & Culture:

  • Assist with onboarding programs for new hires, ensuring they feel welcomed, supported, and connected to our mission and values.
  • Keep onboarding materials, training resources, and culture rituals up to date.
  • Partner with the People & Culture Team to continuously improve orientation sessions, materials, and experiences.
  • Help design and implement initiatives that build community, strengthen belonging, and promote our values.
  • Coordinate employee engagement activities, from company events to recognition programs.

Process Improvement & Insights:

  • Gather and share data insights (e.g., time-to-fill, candidate feedback, onboarding surveys) to improve recruiting and onboarding processes.
  • Identify opportunities for enhancing both candidate and employee experience.

Must-Have Qualifications:

  • Systems & Tools: Experience using Greenhouse ATS and LinkedIn Recruiter to manage and source candidates.
  • Proven experience recruiting for entry- and junior-level roles.
  • Experience working directly with hiring managers to align on hiring needs and processes.
Consistent with FastSpring's values and applicable law, we provide the following information to promote pay transparency and equity. The base pay range below represents a good faith estimate of the low and high end base pay range for the listed position. This role may be eligible for the corporate bonus plan (or, if a sales role, a commission plan as defined in the sales incentive plan document). In addition, FastSpring provides a variety of benefits to employees. 

Estimated Base Pay Range

$75,000 - $85,000 USD

About the Company:

FastSpring is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with FastSpring without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.

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