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VP, Director of Creative Services

Chicago, IL

POSITION DESCRIPTION: VP Director of Creative Services

SUMMARY

The VP Director of Creative Services partners closely with the Chief Creative Officer (CCO), ECD’s and agency-wide Creative Directors in overseeing and supporting departmental operations, talent development, and external recruiting. This role is responsible for cultivating relationships with Project Management, Account, Finance and HR while maintaining a close handle on the talent within the creative department.

RESPONSIBILITIES

DAILY DUTIES

  • Works with the CCO to manage the overall workings of the department-
    • Workflow across all groups
    • Accountable for assigning the necessary resources for new business pitches, assessing  staff outages within pods, and any specific CCO requests
    • Understanding of agency’s clients and the creative skills necessary for each account and project

 TALENT CHAMPION

  • Agency mentor and advocate of the culture; leader who balances the needs of the agency, accounts and individual, while creating a department and career experience that fosters growth
  • Advises CCO regarding informed recommendations on staffing decisions and talent assessment (promotions, raises, partners, account assignments, terminations), and supports  the yearly review process in partnership with HR
  • Eyes and ears of the creative department to advise CCO and HR on opportunities and operational improvements
  • Partners closely with HR when employee issues spill over into HR issues

 CREATIVE DEPARTMENT

  • Develops and fosters relationships of trust and mutual respect with each Creative and learns their individual strengths and limitations; career aspirations, acts as sounding board, confidant, and advocate for Creatives
  • Anticipates bandwidth and staffing issues, and helps to mitigate so that creative leadership can focus on the work and clients
  • Understands nuances/culture of the agency, while retaining an objective, broad perspective in order to facilitate problem solving in the most constructive way possible
  • Teams up with CCO and Creative Leads to support agency and department morale through internal networking events, recognition and communication
  • Helps new creative navigate their way through the agency during first days/weeks on the job,

CREATIVE RECRUITING

  • Partners with HR on recruitment and hiring for both full-time and freelance creative needs
    • Encourages attendance at industry networking events and career fairs
  • Utilizes senior creative leaders to aide in recruiting efforts including external contacts and candidates, interview process and onboarding; and further expands creative onboarding process to be comprehensive and all-inclusive
  • In partnership with HR, helps to identify hiring needs for the creative internship program in terms of selection of talent, securing budgets, workload and hiring at the end of the program

PARTNERSHIP WITH FINANCE & PROJECT MANAGEMENT

  • Oversees creative department’s allocations and billability on staff plans for both annual and incremental scopes of work
    • Represents Creative at the weekly (“requisition to hire”) Req meeting with Finance
    • Partners closely with Finance and Account Leads to ensure allocations are updated on a timely basis
    • Handles billability issues for all creatives
  • Communicates with Project Management (as appropriate/needed) to review current and upcoming projects and to stay abreast of all movement and changes with assignments and campaigns
    • Assigns creative resources for any projects that require a specific skillset, background, or bandwidth has reached capacity within that specific Pod
    • During talent gaps, will determine need for freelance staff based on workload

 

This job description is not an exhaustive list of all functions that an employee may be required to perform, and the employee may be required to perform additional functions, reserving the right to revise the job description at any time.

It is the policy of FCB and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

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