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Director of Engineering Program Management

San Francisco, CA

Position Overview:

At Fellow, as a Director of Engineering Program Management, you will be the leader of our program management organization in the US. This role coordinates a number of activities at the center of our product development process. You will grow and lead a team of hardware program managers, and drive consistent  accountability of in-development and in-market programs across our product portfolio. This is a key hire as Fellow continues to expand our product line and develop new products for coffee enthusiasts around the world.

The Director of Engineering Program Management will accomplish all of this while living out Fellowship Thinking, our leadership principles:

  • Fellowship Thinking centers our customers, always.
  • Fellowship Thinking views all goals as shared.
  • Fellowship Thinking never stops improving.
  • Fellowship Thinking says “yes, if”.
  • Fellowship Thinking deliberately seeks equity. 

This position is required to be in the Bay Area as this is a hybrid position, 3 days in office.  Availability for regular calls with team members and partners in Asia is required as well as occasional travel to these locations (once a quarter).

Responsibilities:

Product Development 

  • Grow a team of Hardware Engineering Program Managers who each lead multiple NPI projects each from concept to mass production and launch. 
  • Manage accurate reporting on program status, risks, and resource utilization.  At times, make the case for realignment according to business needs and priorities
  • Champion process improvement and continual training of Fellow’s stage-gate NPI process across all functions in the company.  
  • Drive accountability across the company related to new product development and sustaining activities.
  • Ensures that a consistent process is followed as each product reaches key milestones (PDP gate checklists).
  • Set goals and objectives, create development plans and oversee the performance assessment process.
  • Lead executive updates and represent project status and project updates across our portfolio. 

Process Development

  • Identify team and cross functional inefficiencies and drive new processes or communications to address them 
  • Collaborate with internal partners in Category Management, Industrial Design, Engineering, Sourcing & Procurement, Quality, Finance, Marketing.
  • Serve as a liaison between the COO and various departments, ensuring fluid communication and collaboration.
  • Coordinate and manage strategic projects within the product and operations departments, from planning to execution
  • Manage the product development budgeting and resourcing processes

Requirements:

  • Bachelor’s degree or higher in Industrial, Mechanical, Manufacturing Engineering, or other technical field, or equivalent combination of education and work experience
  • At least 8+ years of experience in Engineering or Technical Program Management, ideally in consumer electronics or appliances with a proven track record of successfully managing projects to completion
  • At least 3+ years of experience leading project management professionals
  • Innovative and creative problem solver with meticulous attention to detail and a stickler for time management
  • Outstanding verbal and written communication skills, ability to filter and distill the relevant information to the right audience including executives, marketing, finance, and engineering
  • Comfortable with change and ambiguity with the ability to quickly propose solutions given limited guidance
  • Skilled in simplifying the complex, communicating with technical and non-technical team members effectively
  • PMP certification is a plus

Benefits:

  • Competitive compensation including employee equity plan
  • Generous paid time off plan
  • 401k with company contribution after 6 months of employment
  • Medical/dental/vision insurance
  • Better Yourself Wellness credit & Better Your Community donation matching
  • Generous discount on Fellow products
  • Fitness stipend
  • Best coffee anywhere

Salary Range: $180,000-$200,000

Our highest goal at Fellow is creating a safe, inclusive, and rewarding environment where everyone can bring their whole selves to work and thrive. We are committed to building diverse teams and strongly encourage people from underrepresented groups, including but not limited to women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. 

Fellow is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity, gender expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

 

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