Senior Product Manager

Position Overview:

At Fellow, we deeply believe in design and its power to put people first. We want our tools to be both beautifully functional and fully intuitive — tools that anyone could use. At the heart of that is the Fellow Design team, a small, interdisciplinary group responsible for holistically defining & designing Fellow’s portfolio of products while covering product management, UI/UX, industrial design, CMF, and packaging.

We are looking for an experienced product manager to lead the Fellow app as well as the software features on our hardware products. This role will provide the unified vision and leadership critical to shipping our next-generation connected products at quality and at scale.

The ideal candidate will use their experience, technical expertise, and unrelenting optimism to unify customer insights, business objectives, and technical solutions. If you’re passionate about delivering high-quality, beautiful products while shaping innovative hardware and software experiences, this is your opportunity to make a significant impact.

The Senior Product Manager will accomplish all of this while living out Fellowship Thinking, our leadership principles:

• Fellowship Thinking centers our customers, always.
• Fellowship Thinking views all goals as shared.
• Fellowship Thinking never stops improving.
• Fellowship Thinking says “yes, if”.
• Fellowship Thinking deliberately seeks equity.

Please note this person is required to be located in the Bay Area. This is a hybrid position with 3 days in the SF office per week. 

If selected to interview, all applicants must be prepared to walk through a presentation highlighting multiple products & their processes — even better if a similar document is linked as part of the initial application.

Responsibilities:

• Lead the Fellow app: shaping development and defining the product strategy, roadmap, and feature backlog.
• Drive software feature definition & development on our hardware products, working directly with our firmware and electrical engineers.
• Translate our business needs into clear and exhaustive PRDs defining use cases, user experiences, and feature specifications.
• Lead tradeoff discussions between features, cost, and complexity, while always advocating for the user and centering them throughout our product development process
• Define, measure and communicate key performance indicators and use a data-driven approach to optimize our product offering
• Work with UX & QA to test features & designs, in order to validate them prior to launch

Core Qualifications:

• 5+ years of product management experience, with a preference for experience in consumer electronics hardware products with some connectivity component involved
• Experience owning the definition of whole products (physical or digital), working with engineering organizations to rapidly deliver them to market at quality
• A passion for both physical and digital products, not just the way they work but how they feel, with a proven ability to transform experiential customer needs into actionable requirements
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision in ambiguous environments
• The ability to make decisions quickly, communicate effectively, own mistakes while recovering from them gracefully, and lead with humility

Preferred Qualifications:

• Bachelor’s degree or equivalent experience in design, computer science, engineering, or equivalent. Advanced degree a plus
• Exceptional written and verbal communication skills with the ability to create compelling strategies and present complex information clearly and concisely to help others understand the “What, Why, and How” of a product
• Excellent quantitative and analytical skills with the ability to use data to drive recommendations and actions
• You're an expert with a broad toolbox of tools. You can handle your own whether it’s co-creating with a designer in Figma, reviewing system architecture with an engineer, or digging into Excel & forecasting with sales
• A strong grasp of the competitive landscape including specialty coffee, connected devices, and companion app trends

Benefits:

• Competitive compensation including employee equity plan
• Generous paid time off plan
• 401k with company contribution after 6 months of employment
• Medical/dental/vision insurance
• Better Yourself Wellness credit & Better Your Community donation matching
• Generous discount on Fellow products
• Monthly fitness stipend
• Best coffee anywhere
• The smell of fresh bread from our neighbor if the wind is blowing in the right direction

Salary: $150,000-$180,000

Our highest goal at Fellow is creating a safe, inclusive, and rewarding environment where everyone can bring their whole selves to work and thrive. We are committed to building diverse teams and strongly encourage people from underrepresented groups, including but not limited to women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. 

Fellow is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity, gender expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.