Data Analyst

About Ferocia

We're the team behind Up, but under the hood, we're Ferocia - a passionate tech company driven by financial inclusion. Since 2011, we've been crafting innovative financial tools, starting with the digital platform for Bendigo Bank. We believe technology can empower everyone, from the advantaged to the disadvantaged, which is why Up was born.

Now, as part of the Bendigo and Adelaide Bank family, we combine the agility of a small company with the reach and stability of a major player. Together, we're carbon neutral, community-focused, and dedicated to high standards of corporate governance. Our mission? To leverage technology to help Australians move from financial stress and anxiety to a place of confidence and empowerment.

Want to join us? We'd love to hear from you!

The role

Our Analytics team is a central hub of data capability and subject matter expertise, with each analyst having an area of focus that enables them to develop deep subject matter expertise and domain knowledge.

With demand for data and insights growing in different areas of the business, we are hiring two junior to mid-level data analysts. We're seeking motivated, curious, and collaborative individuals who can use their experience in analytics tools and scientific rigour to produce actionable insights that will have a material impact on our customers and our business.

Working collaboratively with your Analytics colleagues (in addition to the two new roles, the team includes our Analytics Manager and a Data Analyst) and across your area of focus, you'll improve our understanding of key business metrics over time. You could be working with our Product team, on improving the online banking experience for Bendigo Bank's customers, or helping to make Up and Bendigo customers safer through stamping out scams.

What we're looking for

• Experience — These are junior to mid-level roles, with an emphasis on analysis and insights to inform business decisions, so you’ve been performing similar work in similar roles for around 2-3 years. Ideally you'll have worked in startup and/or product-focused environments.
• Technical skills — Strong SQL skills, data analysis skills, statistical skills and familiarity with tools such as Metabase, Big Query, Power BI or Amplitude (we mostly use Metabase & Big Query).
• Communication — Ability to clearly summarise and communicate your analysis to technical and non-technical audiences in verbal, visual, and written media.
• Curiosity — An appetite to learn more about the business domains you’re analysing, reframing the question and seeking out the additional analysis needed to tell the full story.
• Collaboration — An ability to contribute to (and sometimes lead) projects that depend on the contributions of others.
• Initiative — Wearing more than one hat comes naturally to you. Good organisational and prioritisation skills, especially when dealing with a wide range of domains, requests and stakeholders. Ability to understand complex business and data systems; versatility and willingness to learn new technologies on the job. Self-starter that can find valuable problems to solve.
• Domain — While not essential, familiarity with any of the relevant business domains (customer support, service design, KYC/AML, lending and other financial services) would be highly desirable.

We’re passionate about diversity and inclusivity. No matter who you are, who you love, or what you stand for, we just want you to be yourself.

#LI-Hybrid

Working at Ferocia

We have a hybrid work culture where people can attend the Ferocia office as much or as little as makes sense for them, but we are currently only hiring in Melbourne (or adjacent areas) as we still value physically getting together at least a half-dozen times per year.

We offer:

• A small team of passionate people
• Generous leave and parental policy
• Flexible working schedule
• Great city office and perks (rooftop, gym and personal trainer, games…)
• Budget for personal development, training, and conferences
• Employee Assistance Program via Sonder
• Home loan rebates for our loans (conditions apply)
• Ongoing equity grants (conditions apply)

Not quite ticking every box? Throw your hat in the ring anyway! At Ferocia, we're all about shaking things up and rewriting the rules. We thrive on diversity and inclusion, and we wholeheartedly encourage you to step up and shine. Let us be the judge of your qualifications for this role – you just might surprise yourself!