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Plumbing Lead Sales Technician

Las Vegas, NV

Job Overview:

We seek a skilled and reliable Plumbing Lead Sales Technician to join our team.  This role requires a blend of residential plumbing systems knowledge, sales skills, and the ability to communicate effectively with homeowners to recommend the best solutions for their plumbing needs. Service calls not only focus on the issue the customer initially called in for, we also provide a total home evaluation and consultation for residential plumbing improvements. If you have hands-on plumbing knowledge and good customer service and communication skills, we’d love to hear from you.

Key Responsibilities:

  • Total home plumbing system evaluation: Provide evaluations and consultations for residential plumbing improvements; including pipes, fixtures, water heaters, and drainage. 
  • Sales and recommendations: Identify areas for improvement or repair, and offer suggestions for upgrades tailored to the customer's goals. 
  • Customer interaction: Deliver excellent customer service by addressing client concerns professionally and courteously. Address client concerns and explain solutions clearly and professionally. Present products and services to optimize the home's system.  Present resources for financing and various ways to enhance customer experience with our company.
  • Safety and compliance: Follow all safety standards and regulations to maintain a safe working environment.
  • Documentation: Keep accurate records of services performed and parts used. Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records.

Qualifications:

  • Education: High school diploma or GED.
  • Experience: Minimum of 2 years’ experience as a Plumbing Service Technician or similar role.
  • Licenses: Valid driver’s license. Valid plumbing license or certification as required by state regulations.
  • Skills: Strong technical knowledge, excellent problem-solving abilities, attention to detail, and effective communication skills. Use a variety of plumbing tools and equipment (pipe wrenches, pipe cutters, plungers etc.)
  • Physical Requirements: Ability to work in various conditions, including confined spaces and at heights; physical stamina and dexterity. Regularly lift and/or move objects 10-75lbs. Frequently ascend/descend ladder and maintain balance.

Benefits:

  • Hourly pay + commission/additional earning potential.
  • Company vehicle and gas card
  • Health insurance: Comprehensive medical, dental, and vision coverage.
  • Retirement plan: 401(k) with partial company match.
  • Paid time off: Generous vacation, holidays, and sick leave.
  • Training and development: Ongoing opportunities for professional growth and advancement.
  • Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.

#FAT

Pay Range

$65,000 - $80,000 USD

About Fetch-A-Tech:

At Fetch-A-Tech, our mission is to provide all residents of Las Vegas and the neighboring areas with the highest standards and quality of plumbing and indoor comfort. As plumbing & AC experts, we do this by offering top notch services and products, as well as by educating our customers and protecting our integrity at all times. We offer a competitive pay structure and ongoing training and support for all employees, ensuring our ability to serve our customers in the best way we can, and we will certainly stop at nothing until our customers are fully satisfied with our services.

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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