Logistics Coordinator

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv, coined the “AWS of manufacturing,” is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!

Impact In This Role

At Fictiv, we’re building a company that is developing an operating system for sourcing custom mechanical parts. We already enjoy manufacturing and delivering highly complex, high quality parts for our Fortune 500 customers who are building the future with products like autonomous electric vehicles, surgical systems, and industrial robots. As we scale our business, we are looking to expand our growth within China.

Your role as a Feidi Logistics Coordinator will be to support our critical manufacturing functions. We have two sets of customers—our builders, who order parts through us, and our manufacturing partners, who manufacture and assemble these parts—and you’ll take the inputs from our builders and work with our manufacturing partners to deliver on our builders’ expectations. At Fictiv, we believe in creating and empowering product innovators to create, and you’ll be playing a critical role in making that happen.

In this role, you’ll be using excellent attention to detail and logistics experience to schedule and create daily shipments exports from China and freight cost data analysis.

You will report to the Lead of Logistics in Feidi

What You’ll Be Doing

International Freight Coordination (30%)
国际货运安排（30%）
Coordinate with Chinese factories, third-party logistics providers (3PLs), internal departments, and overseas offices to ensure timely shipment execution.
与中国工厂、第三方物流供应商（3PLs）、内部部门及海外办公室协调，确保货物及时运送。
Prepare and verify complete sets of China export shipping documents (e.g., Commercial Invoice, Packing List, Bill of Lading) and customs import declaration documents.
准备并核对完整的中国出口船务文件（如商业发票、装箱单、提单）及海关进口申报文件。
Track shipment status and resolve operational issues (e.g., delays, documentation errors).
跟踪货物运输状态，解决操作问题（如延误、文件错误）。
2. Documentation & Administrative Work (70%)
文档工作（70%）
Verify logistics freight bills for accuracy and resolve discrepancies with service providers.
核对物流运费账单的准确性，并与服务提供商解决差异问题。
Collect and organize freight cost data from internal systems and external partners (e.g., carriers, forwarders).
从内部系统及外部合作伙伴（如承运商、货代）处收集并整理运费数据。
File and archive shipping documents for customs random checks, tax rebates, and financial audits.
归档运输文件，用于海关随机检查、财务退税及审计。
Maintain daily operational reports:
Track and update the number of shipments.
Generate courier On-Time Delivery (OTD) reports.
Update system records (e.g., customs codes, carrier contracts).
维护日常运营报告：
跟踪并更新运输数量。
生成快递准时交付率（OTD）报告。
维护系统记录（如海关编码、承运商合同）。
Assist the department manager with ad-hoc tasks (e.g., data entry, system maintenance).
协助部门经理完成临时委派的工作（如数据录入、系统维护）。

Desired Traits & Qualifications

Experience: 3-5 years in logistics documentation or freight coordination, preferably in international trade or manufacturing.
经验： 3-5年物流文档或货运协调经验，国际贸易或制造业背景优先。
Technical Skills:
Proficient in Excel (formulas, pivot tables) and logistics management systems (e.g., SAP, Odoo).
熟练使用Excel（公式、数据透视表）及物流管理系统（如SAP、Odoo）。
Familiarity with export/import documentation (CI, PL, BL) and customs processes.
熟悉进出口文件（商业发票、装箱单、提单）及海关流程。
Soft Skills:
Meticulous attention to detail and strong organizational skills.
细致严谨，具备出色的组织能力。
Ability to work independently and meet tight deadlines.
能够独立工作并在紧迫期限内完成任务。
Basic English communication skills (written preferred).
基础英语沟通能力（书面优先）。
Bonus: Knowledge of freight billing systems or customs coding.
加分项： 了解运费结算系统或海关编码。

Perks and Benefits

• Housing fund, and social insurance, commercial insurance for employee and your child
• Annual leave, paid sick leave
• Team celebrations
• Annual training opportunities including English learning, technical skills certifications,
• Yearly health check-up
• And much, much more!

Interested in learning more?  We look forward to hearing from you soon.

About Fictiv

Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. 

This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.

We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.