Program Coordinator

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv exists
to help product innovators create.

Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv’s four global manufacturing centers in India, Mexico, China, and the U.S.. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain risk—ensuring they can move from prototype to full-scale manufacturing with speed and confidence. To date, Fictiv has delivered more than 35 million commercial and prototype parts for industries such as aerospace, robotics, automotive, climate tech, and more, helping them innovate faster, free up precious resources, and drive profitable growth.

Impact In This Role

Your role as a program coordinator managing various tasks to support the Technical Program Manager for their daily work. This typically involves ensuring team members can collaborate, work efficiently, and have the necessary tools to meet upcoming deadlines

You will report to the head of program management in Feidi.

What You’ll Be Doing

• Assisting TPMs(Technical Program Manager) for daily work, like sanitization, order scheduling, engineering samples shipment, QC and logistic shipment arrangement, handling some simple reorder programs.
• Coordinating with TPM to run the ECO in system for post-sales change like milestone/cost adjustment and other change.
• Support TPM team for exception tracking and documentation (kick-off gaps, DFM gaps, waiver etc) with corresponding OTIF linkage where applicable.
• Support TPM team on the data analysis for business and team management
• Support some system improvement projects, collect the feedback from the TPMs and follow the improvement progress.
• Coordinating with TPM team for 
• Weekly reporting, like traffic light/OT reports/revenue tracking.
• Documentation support for specific orders/programs.
• Administrative case.

Desired Traits

• Required
  – 0–5 years of manufacturing or industrial-related experience (candidates without experience but with relevant academic background will also be considered)
  – Excellent written communication skills in both English and Chinese
  – Proficiency with spreadsheet software (e.g. Microsoft Excel or Google Sheets)
  – Detail-oriented with strong organizational skills
  Preferred
  – 1–5 years of hands-on program management skillset or manufacturing background  is preferred.
  – Fluent English speaking is preferred
  – Familiarity with sales tools such as ERP, Jira, NetSuite systems

Perks and Benefits

• Housing fund, and social insurance, commercial insurance for employee and your child
• Annual leave, paid sick leave
• Team celebrations
• Annual training opportunities including English learning, technical skills certifications,
• Yearly health check-up
• And much, much more!

Interested in learning more?  We look forward to hearing from you soon.

About Fictiv

Fictiv is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed, and delivered to customers around the world. People who succeed at Fictiv are talented, creative, and driven to achieve professional excellence and support our vision to help product innovators create.

We’re actively seeking teammates who:

• Bring diverse perspectives and experience to our culture and company. 
• Excel at being part of a strong, empathetic team.
• Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
• Have an ‘always learning’ mindset that celebrates learning, not just wins. 
• Help us continue to build a world-class organization that values the contributions of all of our teammates

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.