Program Coordinator

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv, coined the “AWS of manufacturing,” is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!

Impact In This Role

Your role as a program coordinator managing various tasks to support the Technical Program Manager for their daily work. This typically involves ensuring team members can collaborate, work efficiently, and have the necessary tools to meet upcoming deadlines

You will report to the head of program management in Feidi.

What You’ll Be Doing

• Assisting TPMs(Technical Program Manager) for daily work, like sanitization, order scheduling, engineering samples shipment, QC and logistic shipment arrangement, handling some simple reorder programs.
• Coordinating with TPM to run the ECO in system for post-sales change like milestone/cost adjustment and other change.
• Support TPM team for exception tracking and documentation (kick-off gaps, DFM gaps, waiver etc) with corresponding OTIF linkage where applicable.
• Support TPM team on the data analysis for business and team management
• Support some system improvement projects, collect the feedback from the TPMs and follow the improvement progress.
• Coordinating with TPM team for 
• Weekly reporting, like traffic light/OT reports/revenue tracking.
• Documentation support for specific orders/programs.
• Administrative case.

Desired Traits

• Required
  – 0–5 years of manufacturing or industrial-related experience (candidates without experience but with relevant academic background will also be considered)
  – Excellent written communication skills in both English and Chinese
  – Proficiency with spreadsheet software (e.g. Microsoft Excel or Google Sheets)
  – Detail-oriented with strong organizational skills
  Preferred
  – 1–5 years of hands-on program management skillset or manufacturing background  is preferred.
  – Fluent English speaking is preferred
  – Familiarity with sales tools such as ERP, Jira, NetSuite systems

Perks and Benefits

• Housing fund, and social insurance, commercial insurance for employee and your child
• Annual leave, paid sick leave
• Team celebrations
• Annual training opportunities including English learning, technical skills certifications,
• Yearly health check-up
• And much, much more!

Interested in learning more?  We look forward to hearing from you soon.

About Fictiv

Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world.

This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.

We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.