QC Inspector - India Support

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv, coined the “AWS of manufacturing,” is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!

What’s in it for you?

List at least two comparative wins for this role over another that someone might consider. Example follows.

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

What are the key milestones of this role and what is the added value of this role to the organization? Instead of listing out a set of desired experience, this is an opportunity to further describe the role and the functions of the role. Research shows that women are unlikely to apply for a position unless they meet 100 percent of the requirements, while men will apply if they meet 60 percent of the requirements.

What You’ll Be Doing

At Fictiv, we’re building a company that is developing an operating system for sourcing custom mechanical parts. We already enjoy manufacturing and delivering highly complex, high quality parts for our Fortune 500 customers who are building the future with products like autonomous electric vehicles, surgical systems, and industrial robots. As we scale our business, we are looking to expand our growth within India.

Your role as QC Inspector will be to remotely inspect parts provided by our manufacturing partners located in the Americas. At Fictiv, we believe in creating the world’s premier platform for hardware manufacturing, and your dedication to operational excellence will help us make that happen.

In this role, you’ll use your excellent attention to detail to inspect and release daily shipments to meet our customer’s delivery and quality expectations. Throughout the day, you’ll focus on job availability and our priorities, to ensure orders are on track to ship on time with zero defects.

You will report to the Quality Manager.

Responsibility -

Remote inspection Review part photographs, inspection reports, and other documentation uploaded by Fictiv’s US manufacturing partners
Part release Release all conforming parts by completing transactions in Fictiv’s ERP system, allowing Logistics to release shipping information to the manufacturing partners
Part rejection Provide clear and timely information to manufacturing partners about the reason(s) for rejection. Reviewing resubmitted parts
Nonconformance reporting Entering nonconformance information into Fictiv’s proprietary Workbench system, so that improvement actions will be driven through our corrective action reporting process
Supporting Fictiv’s industry-leading on-time, in-full (OTIF) performance You will play a critical part in maintaining Fictiv’s performance by ensuring parts are released on time, even when manufacturing partners upload the parts within a short time of the shipping cutoff time, and making sure that no escaping defects reach the customer. There are no partial credits - we have to do both!
Continual improvement Collaborate with colleagues in India and the US on improving business processes to increase efficiency and effectivity
Other tasks assigned by the Quality Manager

Desired traits Qualifications-

Educational background to be advised by People Ops India
A minimum of 5 years manufacturing quality control experience
A minimum of 3 years working US business hours
Experienced with 3D printed, CNC machined, injection molded, and sheet metal fabricated parts, including finishes
Good visual acuity (will be required to pass regular eye examinations)
Good English reading and writing skills, cross-culture communication skill
Self-starter, manages time efficiently, able to complete work in a timely manner without active supervision
Excited about the potential of remote inspection vs. hands-on inspection
Passionate about continuously improving and learning

About Fictiv

Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world.

This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.

We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.