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Researcher, Rapid Research

San Francisco, CA • New York, NY • United States

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

The Figma Research team is seeking a dynamic and experienced Researcher to join our Rapid Research program. This role is integral to our mission of connecting teams with customers throughout the development process, enabling confident iteration with a profound understanding of user impacts. As a Rapid Researcher at Figma, you'll play a pivotal role in shaping the future of our products by delivering actionable insights and recommendations that drive strategic decisions. 

You have deep expertise in a variety of research methods, but you don't hold those methods precious. You can flexibly apply any tool in an unconstrained way to drive impact for the business. You'll work closely with product managers, designers, and engineers to integrate user feedback into the product lifecycle, ensuring that our solutions meet and exceed user expectations. In this role, building relationships quickly will be key to your success.

At Figma, we believe your role as a researcher is to bring your point of view to the table—not simply to regurgitate observations and insights. This is a unique opportunity to join a team that values direct dialogue with our user communities, fostering a strong, human-centered approach to product development. If you're passionate about advancing your research discipline and making a significant impact, Figma is the place for you to do the best work of your career.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

  • Conduct research studies to gather user feedback and insights throughout the development process, working in quick sprints.
  • Synthesize research findings into actionable product recommendations.
  • Present research insights to cross-functional teams and senior leadership.
  • Collaborate with product managers, designers, and engineers to integrate user insights into the product development process.
  • Lead and mentor junior researchers on best practices and methodologies.
  • Adapt quickly to changing project requirements and priorities.

We’d love to hear from you if you have:

  • 5+ years in research/design roles at fast-paced product organizations or strategic consultancies focused on digital experience.
  • Proficiency in mixed methods research, including qualitative (e.g., interviews) and quantitative (e.g., surveys, data analysis) approaches.
  • A history of being a proven communicator and storyteller, with a track record of presenting insights that secured executive buy-in or drove product changes.
  • Demonstrated ability to quickly ramps up on new projects and deliver measurable impact (1-2 weeks from start to finish).
  • Experience in cross-team collaboration, with examples of horizontal work within organizations.

While it’s not required, it’s an added plus if you also have:

  • Experience in a major tech company with a strong usability research team.
  • Rigorous usability and tactical skills, including benchmark testing.
  • A knack for figuring out ambiguous problems and shaping them into clear goals.
  • Proficiency in Figma and FigJam, with key projects where these tools were central.
  • A history of being adaptable and scrappy, while thriving in fast-paced, dynamic environments.

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.  

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. 

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.  Figma also offers sales incentive pay for most sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. You may view our Pay Transparency Policy by clicking on the corresponding link.

Annual Base Salary Range (SF/NY Hub):

$149,000 - $288,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. 

Examples of accommodations include but are not limited to: 

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By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma's Privacy Policy.

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