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Business Operations Lead

New York City, New York

About Figure Technology Solutions 

Figure is transforming the trillion dollar financial services industry using blockchain technology. 

In six years, Figure has grown into the number one nonbank HELOC originator and is focused on driving innovation in the lending industry. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. 

Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space!

About the Role

As a Business Operations Lead, you will act as a cross-functional layer that keeps the different departments on the same page, with a focus on driving growth within our Partnerships team. In this role, you will collect data to identify the root cause of problems, measure performance against process requirements, and serve as a partner to the senior leadership at Figure through high-impact strategic projects and data analyses. We are looking for someone who is inquisitive and willing to jump in and contribute. This is a great opportunity to work at a rapidly growing start-up alongside some of the brightest minds and experienced leaders in the Fintech and blockchain space.

What You’ll Do

  • Help establish a structure and cadence for sales team reviews and reporting to increase visibility, drive growth, and resolve blockers
  • Develop metrics for pipeline management, process measurement, and identifying indicators for future improvement opportunities
  • Work with the Analytics team to develop periodic Business Reviews to share with key strategic partners and foster engagement 
  • Help grow and develop Figure’s Sales and Partnerships operations
  • Structure complex and ambiguous strategic problems for the Figure leadership team
  • Create reporting for internal stakeholders to track progress versus OKRs
  • Help develop and utilize frameworks to structure the team’s thinking, drive visibility, and facilitate alignment
  • Analyze large amounts of information and data quickly and effectively to reduce complexity and make actionable recommendations for Figure

What We Look For

  • BA / BS degree or equivalent practical experience
  • 4+ years of experience in management consulting, investment banking, or business operations at a high-growth company
  • Strong organizational and project management skills
  • Intellectual curiosity and great data skills
  • Solid analytical, problem solving and interpersonal skills
  • Passion to do whatever it takes to solve complex problems and build scalable processes
  • Comfort working in a high growth, constantly changing environment
  • Experience working with sales teams

For NY, CA and WA residents, the salary range for this position is $88,000 - $132,000 year with a 25% Bonus and Equity. Actual compensation may vary based on individual candidate experience and location.

Depending on your residential location certain laws might regulate the way Figure Markets manages applicant data. California Residents, please review our California Employee and Prospective Employee Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure Markets will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.

 

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