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Portfolio Management Lead

Charlotte, NC

About Figure

Figure is maximizing the value of homeownership in ways that benefit consumers and the industry alike. We’re helping homeowners tap their liquidity easily, efficiently, and reasonably for purpose-driven, significant expenditures - everything from dream home renovations and debt consolidation to small business formation.

Since our founding in 2018, we’ve become the country’s #1 non-bank HELOC lender and are publicly traded on Nasdaq (ticker: FIGR). We use AI and other cutting edge technology to lower costs and increase speed - and create delightful experiences for both our customers and employees. 

Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. We are motivated, innovative, collaborative, and curious. We value individuals who bring a problem-solving mindset to every task. Every day at Figure is a journey in continuous learning combined with a focus on getting work done that makes a difference. Join us!

Forbes Most Innovative Fintech Startups, 2025 

Fast Company Most Innovative Companies in Finance & Personal Finance

About the Role

  • Servicing liaison for the upcoming sub-servicer transactions (data validation, data reconciliation & data mapping)
  • Monthly call preparation for performance reviews and oversight decks (8-12 decks)
  • Assist with process improvement implementation and daily tracking
  • Assist with the creation of investor reporting  for investors and participants
  • Assist with Audit research and reporting deliverables

What You’ll Do

  • Assist with the creation of internal policies and procedures for the investor and sub-servicer review process.
  • Assist with the servicing, oversight, technology implementation, and integration.
  • Assist with implementing key performance indicators (KPIs) and regularly monitor the effectiveness of default strategies, making data-driven adjustments as necessary.  Analyze default trends, customer behavior, and economic factors to develop effective default management strategies.
  • Prepare comprehensive reports and presentations on portfolio performance and present findings to support informed decision-making. 
  • Assist with research on market conditions, industry trends, and regulatory requirements relevant to our lending portfolio. Stay updated on industry best practices and emerging trends in the industry.
  • Assist with the creation and documentation of new processes and expanded procedures within the portfolio management team.
  • Assist with the implementation and integration of new technology solutions within the team.
  • Assist with the design of monitoring systems to detect and mitigate potential risk behaviors.
  • Collaborate with colleagues across different departments, including but not limited to lending, underwriting, loan administration, and credit to ensure compliance with internal policies and external regulations.

What We Look For

  • 5+ years of experience in portfolio analysis, financial analysis, or a related analytical role in consumer finance, mortgage, or HELOC is required 
  • Strong proficiency in data analysis tools (Tableau) and software (e.g., Excel, SQL, or similar)
  • Working knowledge of bankruptcy terminology and requirements   
  • Advanced expertise in title theory, standing, and lien enforceability
  • Good understanding of determining recoverability based on several loan attributes and external factors
  • Exceptional analytical and problem-solving skills with a keen eye for detail
  • Experience in analyzing complex problems and translating them into an analytical approach
  • Strong communication and writing skills
  • Strong leadership, stakeholder management, communication, partnership, and teamwork skills
  • Experience with Loan Management Systems preferred
  • Bachelor’s degree (Finance, Economics, Statistics, Business Administration, Accounting preferred) or equivalent preferred

Salary

  • Compensation Range: $97,000 - $122,000
  • 25 % annual bonus target, paid quarterly 
  • Equity RSU package
  • This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs

Benefits

  • Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
  • Company HSA, FSA, Dependent Care, 401k, and commuter benefits
  • Employer-funded life and disability insurance coverage
  • 11 Observed Holidays & PTO plan
  • Up to 12 weeks paid family leave
  • Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

#LI-SB1 #LI-Hybrid

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