Manager, Fleet Operations - Customer Site

Figure is an AI Robotics company developing a general purpose humanoid. Our Humanoid is designed for corporate tasks targeting labor shortages and jobs that are undesirable or unsafe. This role is based in Spartanburg, SC, and we require 5 days/week in-office collaboration onsite at a commercial customer’s location. In summary, the role will be to manage work on site at the customer location and oversee successful robot deployment, operation, scaling, onsite testing and development, service, and upgrades, all while coordinating with the team in Sunnyvale. This role requires excellent leadership, problem solving, and communication skills.  

Responsibilities: 

• Deployment of humanoid robots on customer’s site 
• Daily onsite production operations
• Onsite humanoid fleet service & maintenance
• Onsite team hiring, development, and leadership
• New product & feature development input, onsite testing, and engineering feedback

Requirements: 

• 5+ years of work experience in automation/robotics integration and deployment, e-commerce operations, technical or engineering consulting, and/or technical program management
• Excellent written and verbal communication skills, including presentation skills
• Experience defining team strategy, multiyear growth plan, and scaling for customer and company success
• Experience with onsite, hands-on new technology development, testing, and iterative improvement for customer application success
• Excellent judgment, team leadership, and execution in high-pressure situations.
• Management of several employees
• Customer management experience

Bonus Qualifications: 

• Military experience 
• Robotic operational experience 
• Robotic deployment experience 

The US base salary range for this full-time position is between $170,000 - $250,000 annually.

The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.