Fleet Operations, Site Lead - Customer Site

Figure is an AI Robotics company developing a general purpose humanoid. Our humanoid robot, Figure 02, is designed for commercial tasks and the home. We are based in Sunnyvale, CA and require 5 days/week in-office collaboration. It’s time to build.

This role is based in Spartanburg, SC, and requires 5 days/week in-person collaboration onsite at a commercial customer’s location. In summary, the role will be to manage Figure’s robot operations team at the customer location and oversee successful daily robot operation, testing, service, and upgrades, all while coordinating with the team in Sunnyvale. This role requires excellent leadership, problem solving, and communication skills.  

Responsibilities: 

• Daily onsite production operations
• Oversight of humanoid fleet service & maintenance
• Hiring and development of onsite team
• Support deployment of humanoid robots on customer’s site 
• Support onsite testing of new products & features

Requirements: 

• 5+ years of work experience with 2+ in automation/robotics integration and deployment, e-commerce operations, technical or engineering consulting, and/or technical program management
• Experience with daily production operations, including creation of staffing plans, management of production metrics, and weekly/monthly production planning
• Excellent written and verbal communication skills
• Experience with onsite, hands-on new technology development, testing, and iterative improvement for customer application success
• Excellent judgment, team leadership, and execution in high-pressure situations
• Hiring, performance management, and daily scheduling of several employees

Bonus Qualifications: 

• Military experience 
• Robotic operational experience 
• Robotic deployment experience 
• Customer management experience

The US base salary range for this full-time position is between $130,000 - $200,000 annually.

The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.