Back to jobs
New

General Counsel

Austin, TX

📍 Location: Downtown Austin, TX - No Remote Candidates
💼 Type: Full-time
💰 Compensation: $225,000-300,000 + equity + premium benefits


At Files.com, Legal is not a back-office function or a necessary evil. It’s a leverage point. When this role is empty, deals slow down. When it’s done well, revenue accelerates, risk stays contained, and the business moves with confidence instead of fear.

 

We’re hiring a General Counsel to own that leverage.

 

This is not a role for someone who wants to review paper quietly from the sidelines. It’s a role for someone who wants to run the system, shape how deals get done, and protect the company while keeping growth moving fast.

 

If you believe great legal work is a competitive advantage—and that contracts should enable the business, not stall it—this role will feel like home.

 

Who We Are

We’re Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more.

 

We’ve built a $35M+ business with just 70 people by hiring smart, disciplined, and high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we’re scaling intentionally — and this role is a critical piece of that growth.

 

Our offices is brand-new space in the heart of downtown, surrounded by energy, culture, and some of the best food and nightlife in Texas. Free breakfast daily, plenty of room to collaborate, and the vibrancy of Austin right outside the door.

 

Twice a year, we bring the whole team together for energizing off-sites in cities like New Orleans, Nashville, and Miami.

 

What You’ll Do

  • Lead Customer Contract Negotiations End-to-End: Draft, review, and negotiate MSAs, DPAs, security addenda, renewals, and amendments. Run negotiations directly with customer counsel and procurement—including live calls—with the goal of closing deals quickly without taking on excessive risk.
  • Build And Maintain A Scalable Contract System: Own templates, clause libraries, fallback positions, and negotiation playbooks. Standardize aggressively so routine deals move fast and Legal time is spent on exceptions—not repetitive redlines.
  • Make High-Quality Risk Decisions And Escalate Early: Evaluate legal, regulatory, and reputational risk with sound judgment. Surface material issues clearly and early so leadership can make informed decisions. Say the hard thing when it needs to be said.
  • Partner Closely On Privacy, Data Protection, And Trust: Work with the CISO and Security team on privacy frameworks, customer trust commitments, and incident response. Ensure Files.com’s legal posture reflects how the platform actually operates.
  • Own Legal Operations And Drive Automation: Implement systems for contract routing, approvals, tracking, and storage. Use AI and automation to accelerate review and reduce manual work—without compromising accuracy or judgment.
  • Manage Outside Counsel Strategically: Select, engage, and actively manage outside counsel for M&A, employment matters, litigation, and specialized issues. Keep work focused, costs controlled, and timelines aligned with the business.
  • Support Governance, Compliance, And Company Hygiene: Maintain compliance across corporate governance, employment, privacy, and regulatory obligations. Build processes that scale and hold up under audit, diligence, or dispute.
  • Oversee Open Source License Compliance: Maintain visibility into open source usage across the product. Review licenses, assess risk, and partner with Engineering to establish clear approval and documentation processes.
  • Communicate Clearly And Enable The Organization: Translate legal complexity into plain English. Educate Sales, Product, Engineering, Finance, and HR so teams can move faster with fewer escalations.

 

What Makes This Role Different

  • You’ll Run The System, Not Just Review The Paper: You won’t spend your days reacting to inbox chaos. You’ll design and own the frameworks that make Legal work: templates, clause libraries, fallback positions, playbooks, and automated workflows. The goal is Legal that’s fast, predictable, and scalable by design.
  • You’ll Have Real Authority And Real Trust: This isn’t a company that hires a GC and then works around them. Legal is trusted to exercise independent judgment, escalate real risk early, and make clear recommendations. You’ll be expected to speak plainly, make calls, and protect the business—with leadership that backs you.
  • We Believe In Holding The Line When It Matters: Many legal roles quietly train you to give ground by default. We don’t. Files.com believes in protecting the business and holding firm when the risk isn’t justified—not saying “no” for sport, but not giving away leverage just to keep the peace.
  • We Believe In Fighting When We’re Right: Most companies settle disputes just to make them disappear. We don’t. When we believe we’re in the clear, we invest in defending the company. That posture builds credibility, deters future threats, and protects long-term value. Legal strategy actually matters here.
  • This Is A Modern Legal Role: We expect Legal to use AI responsibly, automate routine review, and continuously reduce friction. The goal isn’t to replace judgment—it’s to free Legal to focus on decisions that actually matter. If you want to modernize how legal work gets done, this role gives you room to do it.

 

Who Thrives In This Role

  • ✅ You’re comfortable with conflict—but not reckless
  • ✅ You can say “no” without killing momentum
  • ✅ You think in systems, not one-off fixes
  • ✅ You like getting on the phone to move things forward
  • ✅ You balance risk thoughtfully instead of defaulting to fear
  • ✅ You want authority, accountability, and real impact
  • ✅ You have B2B SaaS experience and know how enterprise deals actually work

 

Perks & Benefits

  • 🩺 100% Paid Health, Dental & Vision (75% for family)
  • 💸 401(k) with 4% Company Match
  • 📈 Equity Grants for Every Employee
  • 🍼 Paid Parental Leave
  • 🌴 20 PTO Days + 11 Holidays + Full Company Winter Break
  • 💰 $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
  • 🍳 Free catered breakfast every day in both Scottsdale and Austin offices
  • ✈️ Team Travel to NYC, Austin, Nashville, Miami, and more

 

Bottom Line

This is not a “keep us out of trouble” legal role.

It’s a build-the-machine, protect-the-business, keep-revenue-moving role.

If you want to do serious legal work, have real authority, and shape how an enterprise software company operates at scale—this is a rare opportunity to do the

Create a Job Alert

Interested in building your career at Files.com? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

We would like you to tell us why this opportunity speaks to you. You don’t have to tell us now, but we promise we’ll read your story upfront. You’re more than a resume!

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Files.com’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.