Insurance Compliance Specialist

About First Connect: 

First Connect Insurance Services is a digital platform providing independent insurance agents access to top US carriers and the optionality necessary to grow their businesses. Agents can work with over 120 carriers, selling various insurance policies, including home, auto, small business, and more. We’re on a mission to overhaul the technology agents have access to, putting consumer-grade software at their fingertips. We’ve got thousands of active agents with hundreds joining monthly and we plan to accelerate our growth. 

Role Overview: 
We’re looking for an ambitious and detail-oriented Insurance Compliance Specialist to help enhance and manage the compliance infrastructure for our growing network of agencies and carrier partners. You’ll be instrumental in making sure our licensing, appointment, and operational compliance processes are strong, scalable, and ready for growth. 

What You’ll Do: 

• Develop and maintain multi-state compliance tracking across agencies and carrier partners 

• Own NPN and license verification workflows to ensure real-time compliance 

• Navigate and leverage platforms like NIPR, Sircon, and state DOI systems daily 

• Ensure documentation and data accuracy across CRM and other internal tools 

• Collaborate cross-functionally to continuously refine our compliance framework 

• Work in tandem with our Partnership Operations Team 

• Draft and maintain internal and agent-facing process documentation 

• Reviewing Errors & Omissions policies of agencies to confirm validity and compliance 

What You’ll Bring: 

• 2+ years of experience in insurance licensing, compliance, or agency operations 

• Strong familiarity with NIPR, Sircon, and a wide range of state DOI websites and portals 

• Experience working in or with fast-paced startups or high-growth companies 

• CRM experience (HubSpot preferred) and comfort working with digital tools 

• Strong attention to detail and ability to manage multi-step workflows 

• A self-starter mindset — you don’t wait to be told what needs fixing, you spot it and own it 

• Flexibility and grit — this isn’t a traditional 9-to-5; we’re building something new, and fast 

• You thrive in fast-moving environments where priorities shift and opportunities come quickly 
   

Benefits & Perks: 
 
First Connect treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide our team with:  

• Multiple medical plans to choose from and 100% employer-covered dental; vision plans for our team members and their families.  

• We also offer a 401(k) retirement plan, short; long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)  

• Equity - This position is eligible for equity compensation  

• Training and Career Growth - Training and internal career growth opportunities  

• Flexible Time Off - You know when and how you should recharge  

The base pay range for the role is $60,000 - $65,000. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands. 

First Connect is an equal-opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.  

Applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any First Connect applicant who requires reasonable accommodations during the application process should contact the First Connect People Team to make the need for an accommodation known.