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Service Manager

Atlanta, Georgia, United States

What Sets FirstKey Homes Apart?


FirstKey Homes is at the forefront of shaping the future of housing. Our community
focus means that we act in the best interests of our residents and our employees
who we affectionately call Keypers!


From the start, you will feel welcomed and know that your FKH journey is important
to us. Our goal is to ensure you feel challenged, included and rewarded while here at FKH.


Keypers enjoy comprehensive benefits that prioritize your well-being and
professional growth. Take advantage of perks like a robust 401(k) matching program,
Tuition Reimbursement, Home Buyers’ Assistance Program, generous Volunteer
Time Off, Paid Parental Leave, Pet Insurance, along with a list of others.


Join FirstKey Homes as a Service Manager
We are looking for a results-driven leader with a strong customer service focus to
lead our Service Department! Join our team as a Service Manager and be a vital part
of our commitment to excellence. As a Service Manager, you'll spearhead efforts to
provide exceptional customer service by overseeing Service Technicians and vendors.
Your role will involve monitoring cost control of service orders, ensuring operation
within budgetary constraints, tracking and managing response times, resident
satisfaction, and productivity of the broader team. Additionally, you will provide
training to the team on new processes and procedures and coordinate skills or trade-
based training for associates as needed.. If you thrive in a dynamic environment,
possess excellent problem-solving skills, and are dedicated to providing exceptional
service leadership, we invite you to apply for this exciting opportunity as a Service
Manager and consider joining Team Purple here at FirstKey Homes.

 

FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.

 

 

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- Have 0 (zero) Major Moving Violations in the past 5 years

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