Job Application for Encompass Administrator at First National Bank of America

First National bank of America is growing and adding an additional Encompass Administrator to the team. This position is an opportunity that will leverage your in-depth knowledge of mortgage workflows and skillsets in project management, business analysis, development, and testing for the advanced configuration and customization of Ellie Mae Encompass (LOS) and its related interfaces. This growing team works closely with the with the Bank’s lending divisions to design and build solutions to improve business processes, increase efficiency, and maintain compliance. In addition, this Encompass Administrator will contribute subject matter expertise and vision for the continuous improvement of the overall Mortgage technology systems roadmap. The Ideal candidate for this role will possess strong client-facing and communication skills.

Responsibilities:

Conduct systems analysis to understand the business impact of proposed system changes, develop applicable coding, build test script documents, administer test environment, release changes, and assist in reviewing system interfaces
Participate in Encompass automation projects and development of Encompass Web.
Work within Encompass integrations including LoanNex Pricing, LenderPrice, TPO Connect, LO Connect, Consumer Connect, Velocify, DataConnect, Connexions, and other Ellie Mae Network services
Assist in escalated queries as Tier II or IT Help desk as necessary

Qualifications:

3+ years’ experience using or supporting Encompass loan origination system preferred
3 years’ experience building basic knowledge with mortgage loan process, current mortgage lending laws and regulations, mortgage compliance requirements
3 years' JavaScript or equivalent work-based experience with Encompass Web
3 years’ experience working with Windows and hosted solutions such as Office 365
Capacity to build custom input forms using advance coding
Advanced troubleshooting and Multi-tasking
Willingness to learn new technologies and preserve and grow your knowledge of Ellie Mae Encompass products and services and helpdesk procedures

Employee benefits

Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
Dental – Premiums as low as $0.00
Vision – Low premium Plan
Discounted childcare
Pet Insurance
Paid Time Off (PTO)
401k with employer match
Adjustable desks that can be raised or lowered to sit or stand

At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.

First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.

First National Bank of America is an Equal Opportunity Employer.

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Encompass Administrator

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