Senior Compliance Specialist

East Lansing, Michigan

First National Bank of America is growing and adding a Senior Compliance Specialist to the Risk Department. The Senior Compliance Specialist performs a key risk management role in the bank’ second line of defense supporting the three lines of defense model through effective risk management. This role will help ensure lines of business processes comply with applicable consumer protection laws and regulations serving as a subject matter expert in mortgage lending and deposit regulations. Working within the bank’s Compliance Management Program, the Senior Compliance Specialist is responsible for delivering quality results while regularly connecting with and maintaining relationships with the line of business management. The ideal candidate will bring strong judgment, critical thinking, and attention to detail to support effective oversight and regulatory compliance. This individual will be well organized, capable of managing multiple priorities under tight deadlines, and adept at navigating compliance resources. Excellent communication skills and the ability to provide clear, practical guidance across business lines are essential for success in this role.

The Senior Compliance Specialist supports the line of business by: 

  • Communicating regulatory requirements to the business lines
  • Ensuring business line policies, standards, and procedures enable compliance with applicable laws and regulations within the bank’s compliance risk appetite
  • Leading and reviewing business line / department training related to compliance, as appropriate
  • Supporting the resolution of complex compliance related questions between business line and compliance
  • Providing compliance input to business lines during implementation of new products or services, and process changes related to activities to ensure operational controls supporting compliance are designed appropriately
  • Supporting the Compliance Monitoring Program by assisting with executing reviews on line of business compliance controls and providing practical guidance on remediation, where necessary

The Senior Compliance Specialist will report to the Compliance Officer and will interface with all levels of management and personnel.

Responsibilities:

  • Actively improve compliance control design or operation through guidance, advice, and effective challenge
  • Advise business lines on compliance requirements, control design, and process improvements to strengthen regulatory adherence and risk management
  • Maintain expert understanding of Compliance Risk Management Framework and applicable laws and regulations
  • Build relationships with peers and lines of business to enable partnership and collaboration
  • Assist in complaint management process by reviewing inquiries and complaints generated from lines of business. Provide guidance on complaint remediation, escalate and facilitate with subject matter experts, when necessary.

Qualifications:

  • Minimum 5 years banking or regulatory agency experience with an emphasis on compliance
  • Provides communication on research results concisely and clearly with a high level of precision
  • Knowledge of compliance testing and monitoring methods.
  • Proficient understanding of banking laws and regulations relevant to the areas of bank business
  • Has achieved Certified Regulatory Compliance Manager (CRCM) certification

Employee benefits

  • Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
  • Dental – Premiums as low as $0.00
  • Vision – Low premium Plan
  • Discounted childcare
  • Pet Insurance
  • Paid Time Off (PTO)
  • 401k with employer match
  • Adjustable desks that can be raised or lowered to sit or stand

At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.

First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

Note: These statements are intended to describe the general nature and level of work involved for this job.  It is not an exhaustive list of all responsibilities, duties, and skills required for this job.

First National Bank of America is an Equal Opportunity Employer.

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