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Inside Sales Representative

FITS East: Arlington, VA

FITS is a full-service IT consulting firm with over 20 years of expertise. We are proud to be a minority, veteran-owned firm that provides comprehensive IT consulting services, information security, and cloud computing security to clients of all sizes since 2000. We are dedicated to helping our clients achieve their security and compliance goals while providing thoughtful and responsive professional services.  

Category: Business Development 

Schedule (FT/PT): Full Time 

Travel Required: 0%  

Shift: Day 

Potential for Telework: Yes, 100%

Clearance: None Required 

Location: Anywhere within the U.S.

FITS is seeking an Inside Sales Representative to join our dynamic team and be the driving force behind our continued growth. In this role, you'll leverage your communication skills, consultative approach, meticulous organization, and strong sense of responsibility to support our Sales/BD leadership in customer service and administration. In this role, you'll be the backbone of our operations, providing critical support to our team and ensuring everything runs efficiently.

This is a full-time salaried position with compensation based on experience and overall strength of the candidate. The successful candidate for this position will be subject to a pre-employment background check. 

What you’ll do: 

  1. Support customer related services for 40 current and 200 prospective customers.
  2. For customers, you will:
    • Maintain customer information in internal systems
    • Manage customer paperwork, including invoices, contracts, and communication through cross departmental workflows
    • Support customer meetings from research for new meetings to kick offs and close outs
  3. For Sales/BD leadership, you will:
    • Provide administrative support
    • Quickly and efficiently provide research support including weekly and monthly reports on existing and prospective customers and competitors
    • Interface with the services execution and project management team
    • Help track the strategic committee goals/activities/action items
    • Help maintain and generate new collateral
    • Work with channel partners

You will excel in this role if you:

  • Are very detailed and organized
  • Are driven and responsible, and manage time efficiently
  • Have strong communication skills, including verbal, written, listening, and presentation skills
  • Are strong with research based off internal and external sources
  • Have a customer service focus 

Required Qualifications: 

  • Clearance: None Required
  • Citizenship: None Required  
  • Education: Bachelor’s Degree from an accredited academic institution or equivalent experience 
  • Experience: 2 year's experience in a professional environment 
  • Familiarity with Microsoft 365  

Preferred Skills: 

  • Salesforce (or other CRM) 
  • LinkedIn 
  • Sharepoint 
  • Familiarity with web presentation tools 

Pay Range: $65,000-$75,000/year 

The FITS pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, or other law. 

First Information Technology Services, Inc. believes that a well-rounded compensation package helps teams members thrive in their work and home life. FITS proudly invests in benefits for its employees, covering 100% of health, dental, and vision coverage for employees and their dependents (including domestic partners), paid time off, holidays, matching 401(K), short/long term disability, and parental leave. FITS also provides up to $5,000 annually for professional development, including reimbursement of job-related training classes, seminars, tuition, and certification expenses. 

FITS is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FITS is committed to the principle of equal employment opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at FITS are based on business needs, job requirements, and individual qualifications, regardless of race, color, ethnicity, age, religion or belief, sex, sexual orientation, gender identity and/or expression, national origin, family or parental status, disability, military or veteran status, or any other status protected by the laws or regulations in the locations where we operate. 

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