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Customer Service Representative

16360 Table Mountain Pkwy Golden, CO, 80403

Customer Service Representative (CSR) – Fix-It 24/7

 

Location: 100% In-Office – 16360 Table Mountain Parkway, Golden, CO 80403
Pay: $18/hour + Commission & Bonuses (Average $28+/hr. in 2025!)
Schedule: Full-Time | 40 hours/week | Must be available Saturdays (7:00 AM – 4:00 PM)

 

 

 

Who We Are

At Fix-It 24/7, we’re not your typical call center—we’re a high-energy, team-first environment where we work hard, win together, and have fun doing it.

From office competitions and prizes to rotating DJs and team events, we believe in creating a workplace people actually enjoy coming to. If you’re looking for a career—not just a job—with a company that invests in you, this is it.

The Opportunity

As a Customer Service Representative, you are the first impression of our company and a key part of our success. You’ll help customers by answering calls, understanding their needs, and scheduling service with urgency and care.

This role is perfect for someone who thrives in a fast-paced environment, enjoys helping people, and wants to earn more through performance-based incentives.

What You’ll Do

  • Answer inbound calls from new and existing customers
  • Schedule service appointments efficiently and accurately
  • Make outbound calls to follow up and generate additional opportunities, and schedule maintenance to our membership clients
  • Get clients involved in our membership
  • Provide a high level of customer service on every interaction

What We’re Looking For

  • Strong communication skills (verbal & written)
  • Excellent phone presence and active listening skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Positive attitude and team-oriented mindset
  • Reliable and punctual
  • Preferred  Trade experiance

Requirements

  • High school diploma or equivalent
  • Must pass a background check and pre-employment drug screen
  • Ability to work in-office in Golden, CO
  • Must be available to work Saturdays (7 AM – 4 PM)
  • Flexible scheduled with then the Saturday requirement 

Compensation & Benefits

  • $18/hour + commission, bonuses, and incentives
  • Top performers averaged $28+/hour in 2025!
  • Medical (including a fully company-paid option), dental, vision, and life insurance
  • 401(k) with company match
  • Paid Time Off:
    • 40 hours PTO
    • 48 hours sick time
    • 8 hours PTO during your birthday month 
  • 6 paid holidays

Why Join Fix-It 24/7?

We give you the tools, training, and support to succeed—and the opportunity to grow your career in a rapidly expanding company. If you’re competitive, motivated, and ready to be part of a team that wins together, apply today!

Location: 100% In-Office, 16360 Table Mountain Parkway, Golden, CO 80403

 

 

 

 

 

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