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Director, GTM Systems

Remote - USA

We're looking for a Director of GTM (Go-to-Market) Systems who will lead and manage the GTM systems team. The Director of GTM Systems will be responsible for overseeing the design, implementation, and optimization of GTM systems and processes across Fleetio. This role will report to the VP of Business Operations.

A little about us…Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised $144M in Series C in June of 2023 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation!

Who you are

The ideal candidate for this role is someone who brings a deep understanding of system architecture, project management, and cross-functional collaboration. Bringing a blend of technical expertise, strategic vision, and leadership skills to ensure that our systems align with business objectives and drive operational success within GTM functions of the business.

This is a position we consider essential to the company’s success. Be sure to mention coffee in your cover letter so we know you actually read this.

Your impact

  • Ensure our sales, marketing, customer success, and customer support systems—including core datasets—are designed, evolved, and managed to support rapid business growth and function as the source of truth for all Go-to-Market (GTM) reporting.
  • Lead the design, implementation, and maintenance of our GTM systems, focusing on scalable integration and workflows.
  • Oversee the maintenance, integrations, and governance of Salesforce and other internal applications.
  • Collaborate closely with our revenue operations team and functional leaders to establish GTM application roadmaps that create automation and support our growth aspirations.
  • Manage operating cadence for team including project meetings and project management practices
  • Take a key leadership role in developing our GTM data strategy to ensure our core GTM datasets are consistently accurate.
  • Serve as a trusted advisor and strategic team member, understanding challenges and scaling needs while defining and planning future technology solutions.
  • Partner with the Enablement team to provide comprehensive user training.
  • Cultivate trusted relationships with our vendors to ensure best practices, user adoption, and value realization.
  • Stay on top of technology trends to identify opportunities and develop recommendations for continued scaling and competitive advantage.
  • Foster a culture of innovation through the introduction of new software and programs.
  • Develop and maintain clear policies, standards, and procedures.
  • Act as a stand-in Project Manager and/or Solutions Architect for the team when needed.

Your experience

  • You have 7+ years of leading GTM Systems teams, focused on building innovative Go To Market systems, owning complex, cross-functional technology initiatives.
  • You have 5+ years of people management experience including setting goals and objectives, providing feedback and coaching, and conducting performance evaluations.
  • You have Bachelor's degree in Finance, Computer Science, Engineering, or similar.
  • You have B2B SaaS experience providing and managing GTM system programs in a similar role.
  • You have expertise in software project management in GTM tech (e.g. gathering and developing detailed functional requirements, breaking down complex requirements, capturing detailed acceptance criteria, building a release plan, test, change management, etc.).
  • You understand Salesforce and related CRM applications (Salesforce), including custom integrations, and marketing automation (Marketo).
  • You are able to partner with application vendors and collaborating with subject matter experts to deliver successful system rollouts.
  • You embody a strong personal passion for technology and leveraging it to maximize productivity in a business setting.
  • You have excellent communication and interpersonal skills, with the ability to create polished, simplified summaries where appropriate for senior stakeholders.
  • You have proven ability to build and motivate high-performing teams and foster a culture of collaboration and accountability.

Benefits

  • Multiple health/dental coverage options
  • Vision insurance
  • Incentive stock options
  • 401(k) match of 4%
  • PTO - 4 weeks
  • 12 company holidays + 2 floating holidays
  • Parental leave- birthing parent (12 weeks paid) non-birthing (4 weeks paid)
  • FSA & HSA options
  • Short and long term disability (short term 100% paid)
  • Community service funds
  • Professional development funds
  • Wellbeing fund - $150 quarterly
  • Business expense stipend- $125 quarterly
  • Mac laptop + new hire equipment stipend
  • Monthly catered lunches
  • Fully stocked kitchen with tons of drinks & snacks
  • Remote working friendly since 2012 #LI-REMOTE

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