Job Application for Receptionist at Fletcher Jones Management West

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Ready to join a winning team? Your next opportunity awaits at Fletcher Jones Automotive Group! The nation’s #1 family-owned and operated organization is hiring a Receptionist to join our Business Development Center Team.

The Receptionist acts as a communication link between the customer and our industry-leading Mercedes-Benz, Audi Porsche and Toyota dealerships. The Receptionist is responsible for answering and transferring a high-volume of inbound calls with professionalism and precision. We offer a professional work environment with many paths for advancement – being career minded is a must!

Responsibilities

Follow script and guidelines on each and every phone call.
Master Power Tracks and use appropriately.
Ensure phones are not left unattended during scheduled shift.
Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Qualifications

Outstanding interpersonal and communication skills.
Previous experience in a call center, retail or customer service is preferred.

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
401(k)
401(k) matching
Flexible spending account
Professional development assistance
Life insurance
Employee assistance plan
Disability insurance
Paid training

Pay $18 - $18 / hour

At Fletcher Jones, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer

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I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

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Receptionist

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