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SMB Sales Manager

New York, New York, United States

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2025 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?

About the role

We are seeking a dynamic and results-driven SMB Sales Manager to lead our Small and Medium Business sales team. This is a high-impact role critical to our next phase of growth. As a Sales Manager, you will own the performance, development, and success of a team of Account Executives focused on acquiring and expanding relationships with our partners and customers. 

The ideal candidate is a strong people leader with a proven track record of developing strategies to exceed revenue targets and a passion for building high-performing, customer-centric sales teams.

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program.

What you’ll do

  • Lead, coach, and develop a team of SMB sales representatives to meet and exceed sales targets.
  • Build and execute go-to-market strategies for the SMB segment.
  • Identify growth opportunities within the SMB market and develop initiatives to capture market share.
  • Monitor key performance indicators (KPIs) and ensure team alignment with company goals.
  • Collaborate cross-functionally with marketing, product, and customer success teams to optimize the sales funnel.
  • Drive pipeline development through outbound prospecting and strategic partnerships.
  • Manage forecasting, reporting, and performance analysis to improve decision-making and effectiveness.
  • Maintain a strong understanding of our product offerings and industry trends to effectively position the value proposition to customers.
  • Ensure a positive experience and smooth handoffs to the post-sales support team.

Key qualifications

  • 5+ years of experience in B2B sales, with at least 2 years in a sales management role targeting SMBs.
  • Proven track record of achieving and exceeding sales quotas.
  • Strong leadership, communication, and interpersonal skills.
  • Experience with CRM tools (e.g., Salesforce, HubSpot) and sales performance platforms.
  • Analytical thinker with the ability to solve problems and make data-driven decisions.
  • Comfortable working in a fast-paced, high-growth environment.

The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. This is a commission earning role. The OTE (On Target Earnings) for this role are $194,000-244,000.

Life at Flex:

We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

We offer many employee benefits. For full time, U.S. based employees we offer:

  • Competitive pay
  • 100% company-paid medical, dental, and vision
  • 401(k) + company equity
  • Unlimited paid time off + 13 company paid holidays
  • Parental leave 
  • Flex Cares Program: Non-profit company match + pet adoption coverage
  • Free Flex subscription

 For full time non-US employees, we offer

  • Competitive Pay
  • Company Equity
  • Unlimited PTO

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