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Senior Director of Product, Rent

New York, New York, United States

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2025 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?

About the Role

We’re hiring a Senior Director of Consumer Product, Rent to own the backbone of the Flex user experience and supporting funnels—acquisition, onboarding, activation, core retention, and all of the new bets related to our core product, Flexible Rent. You’ll architect the product vision that powers every current and future rent touchpoint, lead and grow a team of PMs and cross-functional partners, and ensure our core surfaces stay reliable, delightful, and regulation-ready as we significantly scale the business.

This role will report to our VP of Consumer Product, and work directly with the GM of our Core business. 

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program.

What you’ll do

  • Set the product vision & strategy for Core Consumer: define the north-star experience, align exec stakeholders, and translate it into an 18-month, KPI-tied roadmap.
  • Lead & develop a high-performing team of Product Managers. You’ll coach them on discovery, execution, and career growth while fostering an inclusive, high-ownership culture.
  • Build products across the core area: from Acquisition and MarTech to Onboarding to our core user experience, you will build everything in our core ecosystem. You will harden the core and also build out new bets that are deeply connected to growth of our flagship product.
  • Drive holistic consumer experience: partner with Growth, Design, Engineering, Risk, Data, GTM, and Customer Ops to ensure every Flex renter enjoys a seamless journey from first click to final payment.
  • Own P&L impact for Core Consumer: set targets, manage budgets, and use data to optimize unit economics, conversion, retention, and NPS.
  • Raise the craft bar: champion product quality, system thinking, and experimentation; institute best-in-class rituals (PRDs, reviews, retros) across the Consumer org.

  • Represent Consumer at the exec level—present progress to our leadership team, influence company-wide investment decisions, and be the voice of our members in strategic discussions.

Key qualifications

  • 10+ years in product management, with 4+ years managing PM managers in high-growth consumer or fintech environments.

  • Proven success shipping and scaling consumer or payments products to millions of users under stringent regulatory and quality requirements.

  • Systems thinker & operator: adept at mapping complex domains, spotting dependencies, and structuring roadmaps that compound over time.

  • Analytical leader: comfortable with SQL / Sigma, experiment design, and modeling business scenarios; use data to drive decisions and coach the team.

  • People-first executive: exceptional communicator who inspires, aligns, and challenges cross-functional partners and senior leadership.

  • Bias for action, humility, and a passion for Flex’s mission of making rent work for everyone.

 

The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $276,000 - $302,000.

Life at Flex:

We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

We offer many employee benefits. For full time, U.S. based employees we offer:

  • Competitive pay
  • 100% company-paid medical, dental, and vision
  • 401(k) + company equity
  • Unlimited paid time off + 13 company paid holidays
  • Parental leave 
  • Flex Cares Program: Non-profit company match + pet adoption coverage
  • Free Flex subscription

 For full time non-US employees, we offer

  • Competitive Pay
  • Company Equity
  • Unlimited PTO

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