Back to jobs
New

Data Center Operations Technician III

OR - Portland Hillsboro 1 (HUB)

The Data Center Technician III role is a 24x7x365, market-based position responsible for providing physical and technical support to Flexential customers and resources. A strong understanding of facilities infrastructure, Windows operating systems, PC troubleshooting and management applications is expected in this role. A Data Center Technician III must be able to demonstrate the ability to represent Flexential, both professionally and technically, during interactions with customers and internal resources in a calm and professional manner. 

Key Responsibilities and Essential Job Functions

  • Lead and mentor DCT I and II team members by training on Technical Operations best practices, auditing procedures, ticket analysis, communication standards, and provisioning workflows.
  • Serve as a trusted peer resource, providing guidance across operational tasks, documentation, and escalation paths.
  • Own project-level responsibilities, including resource allocation, task delegation, and deadline setting for provisioning and maintenance efforts.
  • Participate in hiring and onboarding, offering feedback during interviews and documenting candidate evaluations.
  • Train peers on reporting and monitoring, including customer-specific reports, badge/access group audits, and facilities documentation (Power, OpsDB, ServiceNow, Access Logs, Security Desk).
  • Take ownership of access control systems, troubleshooting badge issues, ensuring compliance, and maintaining monitoring protocols.
  • Lead site safety efforts, training others on walkthrough procedures and emergency readiness, including Go-Team coordination.
  • Demonstrate advanced alert response capabilities, articulating observed conditions, answering complex questions from DCM/CIE, and providing possible solutions for remediation.
  • Understand and interpret critical infrastructure systems, including one-line diagrams, fire suppression, and cooling systems; confidently communicate impact and response procedures.
  • Validate and translate complex instructions for Remote Hands tasks, ensuring alignment with customer environments and resolving discrepancies.
  • Perform maintenance and PRJTASK requests independently, with full ownership of execution and quality.
  • Model professionalism and operational excellence, consistently reinforcing standards and supporting team development.
  • Demonstrate reliability and flexibility in supporting 24x7x365 operations, including working varied shifts as needed.
  • Perform other duties as assigned, contributing to a high-performing, collaborative, and resilient data center environment.

Required Qualifications

  • Experience in a 24/7 production environment
  • Strong critical thinking skills   
  • Proficient understanding of Windows and Microsoft operating systems. 
  • Knowledge of networking like Routing, Subnets, and Communication protocols.   
  • Technical aptitude and experience with building management systems, including UPS, generators, HVAC, PDUs, and a working understanding of AC and DC power.   
  • Knowledge of data center operations.
  • Strong attention to detail, making and keeping commitments, and meeting deadlines. 
  • Familiarity with cable standards, such as 568A and B pin-outs.   
  • Excellent verbal and written communications skills.  
  • Proficient understanding of internal platforms and standard backup job troubleshooting. 
  • Strong attention to detail, making and keeping commitments and meeting deadlines. 
  • High school diploma or equivalent.
  • 3+ years of experience working within an IT or Data Center Support environment.  

Preferred Qualifications

  • 4 years of experience working within an IT or Data Center Support environment. 
  • Network+, Security+ or pursuing similar certification. 

Physical Requirements

  • Ability to climb ladders and work aloft.   
  • Ability to work in hot and cold temperature environments.
  • Ability to maneuver pallet jacks. 
  • Ability to lift up to 50 lbs.
  • Ability to pull and install cabling.  
  • Limited travel may be required

Base Pay Range: Hourly salary offered for this position is estimated to be $34.00. However, the actual pay range depends on each candidate’s experience, location, and qualifications. 

Safety Hazards

  • Chemical
  • Confined Spaces
  • Electrical
  • Ergonomics
  • Climb ladders
  • Mechanical lift
  • Noise
  • Temperature Extremes
  • Trip/Fall

At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we've outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren't explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn't hesitate to apply if you don't meet every requirement. We're enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.

 

Benefits of working at Flexential

•    Medical, Telehealth, Dental and Vision  
•    401(k)  
•    Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)  
•    Life and AD&D  
•    Short Term and Long-Term disability  
•    Flex Paid Time Off (PTO)  
•    Leave of Absence  
•    Employee Assistance Program  
•    Wellness Program  
•    Rewards and Recognition Program  

Benefits are subject to change at the Company's discretion.  

Work Location Eligibility

At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Arkansas, Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC. 

Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.

Flexential participates in the E-Verify program. Please click here for more information. 

EEOC Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Create a Job Alert

Interested in building your career at Flexential Corp.? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Please select the shifts you are willing and able to work. These may fall on a weekday or weekend. (Select all that apply) *

Exact hours may vary by site, however, they typically follow these guidelines:

First Shift: Standard daytime work shift

Second Shift: Start in the afternoon and work through the evening

Third Shift: Overnight

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Flexential Corp.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.