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Supervisor, Bill Processing

Amsterdam, Netherlands

About Flexport: 

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Build the programs to help Flexport grow 

Help us develop and strengthen our financial processes. 

 

The opportunity:

Flexport is experiencing massive growth with 2,500+ Flexporters across 17 global offices and warehouses. And we’re just getting started. Flexport is looking for a Bill Processing Supervisor with revenue growing at breakneck speed. You’ll be responsible for managing a team that processes Flexport vendor bills, audit bills for accuracy, disputing with vendors, or sending for payment. You'll be working cross-functionally to identify areas of opportunity regarding our vendor/client billing practices and continually look for ways to improve our processing and audit process.

 

You will: 

  • Do whatever it takes to help our partners and customers to resolve billing-related questions and problems 
  • Respond to account management, vendors, and internal departments' billing escalations.
  • Manage a team of offshore associates.
  • Provide tasks and responsibilities for team members.
  • Manage team's KPIs, workload, and performance management.
  • Negotiate disputes and handle vendor inquiries with our partners.
  • Partner with vendors to improve billing practices.
  • Continually looks for ways to improve our audit and review processes.
  • Manage vendor accounts

You should have: 

  • 4+ years of relevant work experience
  • Experience and Knowledge of the freight forwarding industry.
  • Knowledge of Ocean, Trucking, Air, and Partner contracts is a plus.
  • Able to coach employees to achieve results; needs to be able to have patience in seeing the success of your employees
  • Excellent communication, interpersonal, and organizational skills.
  • Next-level attention to detail and follow-through.
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.

 

#LI-hybrid

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

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Flexport collects and processes your personal data for the purposes of managing Flexport's recruitment related activities as well as for organizational planning purposes globally. Consequently, Flexport may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment. 

Flexport does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, Flexport has international sites and uses resources located throughout the world. Flexport may from time to time also use third parties to act on Flexport's behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within Flexport group of companies as well as to third parties acting on Flexport's behalf, including also transfers to servers and databases outside the country where you provided Flexport with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. 

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At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated, and engaged workforce. All qualified applicants seeking employment will receive consideration regardless of race, color, religion, sex, creed, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Completing this survey is optional, but we hope that you will choose to answer. All responses are kept private and will not be used during the hiring process in any way.

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