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Associate Program Manager

New York City, New York, United States

About Flexport: 

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Empower Sales teams with the operational tools, training, and documentation to win

The opportunity:

 Flexport’s Enablement team runs the programs and documentation that keep the whole company informed globally, with a heavy focus on our sales team. We’re looking for someone to run those programs day to day — from the documentation Flexport relies on across the org to a brand-new onboarding experience for our Account Executives (AEs). You’ll own the AMER Leadership Development Rotational Program and support two of Enablement’s other biggest programs: AE onboarding and ongoing sales excellence, alongside knowledge management and documentation across Flexport. You’ll work closely with sales leadership, get regular exposure to Flexport’s C-suite, and grow your scope as the Enablement team grows.

You will:

  • Own the AMER Leadership Development Rotational Program, an ~18-month rotation that places new grads across a rotation of 2-3 departments alongside a dedicated AI training curriculum.
  • Support the AE onboarding program end-to-end: the six-week curriculum, the capstone graduation, and the tools that make ramping up stick.
  • Support day-to-day sales enablement for our AE team and help build the ongoing sales excellence program behind it, partnering with sales leadership to turn skill gaps into playbooks and training.
  • Support Confluence and Flexport’s documentation ecosystem: page structure, content standards, and a regular audit cadence, so information stays accurate and easy to find company-wide.
  • Stand up special projects fast, from product launches to market events, and become a go-to resource across the org.
  • Measure program impact and run feedback loops to continuously improve what you build.

You should have:

  • 2-3 years of experience in program management, sales enablement, sales operations, marketing, or a related field, with a working knowledge of Flexport’s products and the logistics industry (or the ability to pick it up fast).
  • Excellent writing and communication skills. You can turn messy inputs into clear, useful documentation and summarize quickly.
  • Extremely organized, comfortable managing multiple projects at once, and able to move without a fully scoped brief.
  • Comfortable presenting to and partnering with senior leadership, including the C-suite.
  • Experience building training content or curriculum, and genuine enthusiasm for building decks, docs, and Confluence pages from scratch.
  • Skilled at driving adoption and buy-in for new programs. You don’t just build the thing, you get people to use it.

#LI-onsite

 

The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.

The US base salary range for this position (this does not include bonus, equity and benefits):

$77,000 - $96,000 USD

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

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At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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