
Business Development Manager
LOCATION: Playa Vista, CA (Onsite M-F)
Who The Flip Is Flip?
Ever have a bad experience calling customer service? We're changing that!
Flip replaces old customer service phone robots with a modern voice AI experience for over 200 of your favorite brands on the planet. We support companies within eCommerce and Transportation and have another vertical in incubator stages. Our software talks to millions of people weekly and has helped 200M+ callers so far.
Our growth is inevitable as only 1% of companies have adopted this technology today and yet everyone agrees it is obvious. We aim to lead this change and focus on winning within our verticals, one at a time.
Flip is a profitable, fast-growing and a well-funded 30-person startup. We are in-office, with spaces in NYC, LA, and the UK. Our team is the most important and best thing we’ve built.
What You’ll Do
This is your opportunity to join the Business Development team, playing a high-impact role in growing a Voice AI-native startup from 0 to 1. You will be a key member of our GTM team driving partnerships as part of our customer-product-partner growth flywheel. You will be reporting to and working alongside our VP of Demand & Partnerships. Externally, you will own cultivating and managing partnerships that drive customer conversations, pipeline, and revenue growth. Internally, you will work closely and cross-functionally with Sales, Marketing, and R&D to ensure we seize short-term opportunities for growth while laying the foundation for the long term.
Who You Are, As A BizDev Manager
- You are intensely driven - it’s personal, it’s professional. You go to eleven every time.
- You are intellectually curious and don’t take the status quo for granted, you seek the truth in business and business development to perfect your craft
- You connect the dots - understand and articulate business strategies and objectives
- You thrive and derive energy from making customer and partner connections happen - you can’t wait to source and help create transformational 10X deals for the business
- You really care about the product (we do!)
- You empathize deeply with the customer
Who You Are, As A Person
- Looking to go all-in, learn a lot, and do the best work of your career (so far!)
- Put in the time, and put out work you're proud of
- Communicate well, and embrace ownership, speed, & occasional uncertainty
- Eager and willing to support your teammates - just like they will with you!
Bonuses
- You understand what it looks like to work at a startup, and have an entrepreneurial drive
- Experience working in the eCommerce/Customer Experience industry is a plus
More About Us
- We're international, spanning the US, UK, and Canada, Australia
- Our sales tech stack includes Hubspot, Avoma, LinkedIn, and Omni
- We are backed by ScOp Venture Capital, Bullpen Capital, and Forum Ventures, as well as founders & executives from Amazon Alexa, Ada, Attentive, and Simon
- Comprehensive healthcare and unlimited vacation, including a mandatory half week for everyone over July 4, and a full week off at the end of the year
Our customers span the globe, and so do our offices. Flip is committed to providing equal employment opportunities for all employees, applicants, and covered individuals regardless of protected characteristics. We want our company to be as diverse and inclusive as our customers.
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