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Business Development Manager

New York

LOCATION: New York, New York (Onsite M-F)

Who The Flip Is Flip?

Ever call your local taxi company, healthcare provider, or favorite eCommerce brand, and have a crazy good voice ai answer? That’s Flip. Hundreds of brands from Brooklinen, Princess Polly, and Hexclad Cookware to Tory Burch, Belk and the NFL trust Flip to have millions of phone calls with their customers every year.

We’ve built our company on the idea that the best way to grow is to have a reference list as long as our customer list, and constant belief that the team is the best thing we’ve built. Both are true today and increasingly so every day.

Many on our team would tell you this is their favorite place they’ve ever worked, and the hardest they’ve ever worked. It’s ideal for people who want to go all-in, do the work, ride the roller coaster, and have a great flippin time doing it. We’re a small and mighty team of 50 today with offices in NYC, LA, and the UK.

What You’ll Do

This is your opportunity to join the Business Development team, playing a high-impact role in growing a Voice AI-native startup from 0 to 1. You will be a key member of our GTM team driving partnerships as part of our customer-product-partner growth flywheel. You will be reporting to and working alongside our VP of Demand & Partnerships. Externally, you will own cultivating and managing partnerships that drive customer conversations, pipeline, and revenue growth. Internally, you will work closely and cross-functionally with Sales, Marketing, and R&D to ensure we seize short-term opportunities for growth while laying the foundation for the long term.

Who You Are, As A BizDev Manager

  • You are intensely driven - it’s personal, it’s professional. You go to eleven every time.
  • You are intellectually curious and don’t take the status quo for granted, you seek the truth in business and business development to perfect your craft
  • You connect the dots - understand and articulate business strategies and objectives
  • You thrive and derive energy from making customer and partner connections happen - you can’t wait to source and help create transformational 10X deals for the business
  • You really care about the product (we do!)
  • You empathize deeply with the customer

Who You Are, As A Person

  • Looking to go all-in, learn a lot, and do the best work of your career (so far!)
  • Put in the time, and put out work you're proud of
  • Communicate well, and embrace ownership, speed, & occasional uncertainty
  • You understand what it looks like to work at a startup, and have an entrepreneurial drive
  • Experience working in the eCommerce/Customer Experience industry is a plus

More About Us

  • We're international, spanning the US, UK, and Canada, Australia
  • Our sales tech stack includes Hubspot, Avoma, LinkedIn, and Omni
  • We are backed by ScOp Venture Capital, Bullpen Capital, and Forum Ventures, as well as founders & executives from Amazon Alexa, Ada, Attentive, and Simon
  • Comprehensive healthcare and unlimited vacation, including a mandatory half week for everyone over July 4, and a full week off at the end of the year

#FlippinLegend

Final compensation may vary based on location, experience, and qualifications. This role is also eligible for bonus and/or commission as well as equity, in accordance with company policy, and subject to board approval. 

Compensation Range:

$50,000 - $80,000 USD

Our customers span the globe, and so do our offices. Flip is committed to providing equal employment opportunities for all employees, applicants, and covered individuals regardless of protected characteristics. We want our company to be as diverse and inclusive as our customers.

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