CRM Administrator, HubSpot
About Flipp
Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments.
We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.
At Flipp, you'll work with hungry, humble, highly intelligent and other-centered teammates. We challenge ourselves, learn by doing, and grow by developing new skills and perspectives. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.
We are looking for a CRM Administrator, HubSpot to act as the primary administrator for our company’s HubSpot CRM, while supporting the broader sales technology strategy across our organization. As our CRM ecosystem evolves, this role will also bring transferable skills to support Salesforce administration and play a key role in future migration efforts.
This role blends technical CRM administration with business partnership. You will be a key contributor in collaborating with stakeholders across External Partnerships, Finance, Data Enablement, and Product Marketing to gather requirements, test solutions, troubleshoot issues, and deliver changes that improve efficiency and user adoption. The right candidate will thrive in a collaborative environment, translating business needs into effective CRM solutions while maintaining a focus on adoption, data quality, and end-user experience.
What you'll get the opportunity to do:
HubSpot CRM Administration
- Serve as the primary administrator for HubSpot CRM, including user management, configuration, workflow automation, and data quality.
- Troubleshoot and debug HubSpot issues, escalating to vendors or technical teams when required.
- Apply transferable CRM skills to assist with Salesforce administration and configuration, where applicable.
Stakeholder Partnership & Collaboration
- Act as a key contributor in gathering and documenting business requirements for HubSpot enhancements
- Support solution design discussions, ensuring technical configurations align with business objectives.
- Contribute to User Acceptance Testing (UAT), including test script creation, execution tracking, and feedback resolution.
Process Improvement & Adoption
- Identify and recommend process improvements to increase efficiency, accuracy, and adoption of HubSpot.
- Develop training materials, documentation, and user guides to support system changes and best practices.
- Act as an internal advocate for the effective use of CRM tools and data.
Reporting & Insights
- Build and maintain dashboards and reports in HubSpot that provide visibility into pipeline, activity, and performance metrics.
- Collaborate with analytics teams to ensure data is accurate, consistent, and aligned to business reporting standards.
What you'll bring to the team:
- 3–5 years of hands-on HubSpot CRM administration, including workflow automation, data management, and system configuration.
- Proficiency in HubSpot CRM, including Sales Hub and Marketing Hub features.
- Ability to design and maintain dashboards, reports, and automation workflows.
- Familiarity with Salesforce administration best practices.
- Proven track record in requirements gathering and translating business needs into functional CRM solutions.
- Experience planning, managing, and executing User Acceptance Testing (UAT).
- Experience working cross-functionally with Sales, Marketing, and Finance teams.
Our promise to each other:
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What we bring:
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What you bring:
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Here’s how to apply:
If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.
Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.
A member of our recruitment team will respond to you in the coming weeks.
If you choose to apply for this specific job position and submit your application, which may include personal data such as your identifying details, contact information, curriculum vitae, cover letter, professional qualifications, and/or employment history, please be informed that your data may be shared with our Affiliates*, including Offerista Group GmbH and Flipp Operations Inc. The aforementioned entities will act as joint controllers for the limited purpose of intra-group sharing related to the evaluation of candidates’ applications. This means that your data may be processed by the Affiliate to assess your application and, if deemed suitable, to contact you regarding potential employment opportunities. However, please note that from the moment an Affiliate initiates direct contact with you and engages in any further processing of your personal data beyond the initial intra-group sharing for evaluation purposes, such Affiliate shall act as an independent data controller. In such cases, the processing of your personal data will be subject to the specific privacy policies that can be found here.
* Affiliates shall mean any entity that directly or indirectly controls, is controlled by or is under common control with ShopFully SpA and its Affiliates’ subsidiaries, meaning any entity which is directly or indirectly controlled by the Affiliates.
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