Spanish (Mexico) Language Lead - 6-month Freelance Contract

We’re very proud of our achievements:

In July, we secured a $200M investment led by General Atlantic to help revolutionise women’s health, and became the first purely digital consumer women’s health app to achieve unicorn status! 🦄

We’ve had 380M+ downloads, have almost 70M monthly users, are #1 by installs in the iOS Health category, hit 4.9 stars on the App Store (3M+ reviews), are backed by 9 VCs, had a 40% revenue increase last year, and topped a valuation of $1B.

We’re a growing, ambitious HealthTech business building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.

Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day.

Now, we’re harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better, with an aim to become the essential health partner to women worldwide.

The Job

The needs of the user is everything to us, and how those needs are served falls under our Product teams.
They’re fact-finders.
They’re builders.
They’re ideators of easy to use, information rich resources across our whole platform who - along with Analytics teams - get to the ‘why’ in order to create unrivaled user experiences.

We are looking for an independent contractor (EU time zone) for a fixed 6-month contract.

In this role, you will help us ensure that Flo delivers an engaging and native Spanish (Mexico) experience. You will perform regular QA on key content types, evaluate the work delivered by our localization supplier(s) and act as the go-to expert for all Spanish (Mexico)-related consultations. This role cooperates with the Localization Operations Lead at Flo and will work in close collaboration with the rest of the Localization team, external vendors and key stakeholders across the business. 

What you'll be doing

You'll be responsible for:

• Own all aspects of language quality for Spanish (Mexico), in line with localization best practices;
• Own all aspects of language quality and experience for Spanish (Mexico), in line with localization best practices;
• Review top-priority content types, assess translation quality and actively participate in root cause analysis and language issue prevention; 
• Perform linguistic and functional QA on Spanish (Mexico) content to ensure a high-quality localized experience;
• Work closely with vendors and Localization production and program management to deliver the appropriate language quality and experience per content type;
• Act as the go-to expert in Spanish (Mexico) related consultations;
• Own, maintain and expand language assets for Spanish (Mexico) and contribute to the establishment of cross-functional localization best practices;
• Proactively identify issues and opportunities to improve the Spanish (Mexico) user experience, and work with Localization, Product and other Flo stakeholders to implement solutions;
• Occasional collaboration with stakeholders across the Product organization (e.g. ASO, User Acquisition, Monetization, Social) to produce high impact/sensitivity Spanish (Mexico) localized content.

Your Experience

Must have:

• Native Spanish (Mexico) linguist, based in-country or in EU time zone;
• Workload of 7-9 hours per week, with potential for change in 2025;
• Notable localization and linguistic QA experience in the online health space (ideally related to women’s health), and with knowledge of scalable localization infrastructures;
• Proficient understanding of DQF and/or other language quality frameworks;
• Proven experience in ownership and maintenance of language assets;
• Proficient in working with auto-generated translation output;
• Experience and understanding of ASO localization and transcreation processes; 
• Thorough understanding and experience with UI localization and creative workarounds;
• Experience working in agile environments;
• Focus on detail and the end-user experience;
• Proactive attitude and a sense of urgency;
• Solution-driven thinking;
• Proficient knowledge and use of Jira; 
• Must be able to work collaboratively and across cultures; 
• Exceptional organizational skills, and the ability to manage multiple projects simultaneously while adapting to changing priorities;
• Excellent verbal and written communication and interpersonal skills.

#LI-YY1 #LI-Remote

Ranges may vary depending on your skills, competencies and experience.

Reward

People perform better when they’re happy, paid well, looked after and supported. 

On top of competitive salaries, Flo's employees have access to:

• A flexible working environment with the opportunity to come into the office and work from home
• Company equity grants through Flo’s Employee Share Option Plan (ESOP)
• Paid holiday and sick leave 
• Fully paid female health and sick leave, in addition to holiday and regular sick leave
  
• Workations - an opportunity to work abroad for two months a year
• Six months paid maternity leave, and one months paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
• Career growth, progression, and learning development resources
• Annual salary reviews
• Unlimited free premium Flo subscriptions
• A whole host of other benefits (health/pension/social schemes)

Our Culture

We’re problem solvers, we’re adaptable, we’re empathy driven and results led. 

People here like working in a fast-paced, multi-national, multi-cultural and ever changing environment. Everyone has an impact on a powerful mission, and is happy to roll their sleeves up to ideate solutions and put them in place. Being part of a  growing business means that sometimes it's not easy and we work hard, but our mission is always at the forefront of what we do. 

Diversity, Equity and Inclusion

The strength of our workforce is in the diverse backgrounds of our employees, and Flo is committed to applying its equal opportunities policy at all stages of recruitment and selection. This means recruitment and selection of talent into Flo Health companies is only based on individual merit and qualifications directly related to professional competence. Shortlisting, interviewing, and selection will always be carried out without regard to gender identity or expression, sexual orientation, marital or civil partnership status, color, race, nationality, ethnic or national origins, religion or beliefs, ancestry, age, veteran status, mental or physical disability, medical condition, pregnancy or maternity status, trade union membership, or any other protected characteristics.

By applying for the above role, you confirm that you have reviewed our privacy notice for job applicants: https://flo.health/privacy-policy-for-job-applicants