Accounts Receivable Specialist

About Us: FloWater, recognized by INC. Magazine as one of America’s fastest-growing companies, has been redefining the future of drinking water since its founding over 10-years ago. We do this by transforming ordinary tap water into ultra-purified, great-tasting premium drinking water that consumers love and trust.

In 2022, after nearly a decade of terrific growth and several years of working with Bluewater as its strategic investor, FloWater merged with Bluewater, a global leader in drinking water-based out of Stockholm, and is now part of a worldwide movement and platform of water purification solutions that are completely reinventing the water industry.

Mission & Outcomes: FloWater was founded on a simple idea and a bold vision—to revolutionize the way the world drinks water. As we continue to grow across the U.S., we’re looking for a detail-oriented Accounts Receivable Specialist to join our team. In this role, you’ll manage customer invoicing, process payments, respond to billing inquiries, and provide vital support to the Finance & Accounting team.

Great Candidates: You’re a clear communicator and active listener who thrives in collaborative environments. You bring a blend of analytical thinking and creative problem-solving, with a passion for numbers and a love for all things accounting. You’re motivated by precision and excited to contribute to a fast-growing, mission-driven company.

Responsibilities and Role:

• Engage with customers to resolve past-due balances, interpreting contracts and obligations with confidence and accuracy
• Process payments and apply cash receipts in a timely, precise manner
• Investigate and resolve account discrepancies, drawing on account history and data
• Generate accurate invoices from sales orders or contracts, including setting up recurring billing when needed
• Respond to billing inquiries with professionalism, clarity, and timeliness
• Monitor and manage the AR email inbox to efficiently handle and resolve customer questions
• Collaborate closely with the Customer Support team to ensure a seamless customer experience
• Conduct research to provide customers with clear, informative solutions
• Support the monthly close process for all assigned accounts 

Candidate Competencies:

• 3+ years of accounts receivable and customer service experience
• Proficient in NetSuite (required)
• Comfortable managing aged receivables and following up effectively
• A self-starter who takes ownership of their work from start to finish
• Proficient with Mac computers
• Thrives in both independent and collaborative work environments
• Strong attention to detail and ability to manage time effectively
• Committed to confidentiality, accuracy, and accountability

Compensation: This is a full-time position with a competitive hourly wage ($23.00 - $25.00 / hour depending on experience), comprehensive benefits package (medical, dental, vision, F.S.A., 401(k)), partially paid parental leave policy, and Paid Time Off.

Our Commitment: FloWater believes we can perform at our best when we are able to be our authentic selves. We strive to create a culture that celebrates our differences and supports diversity, creating an equitable and inclusive workplace for all. FloWater does not discriminate and provides equal employment opportunities to all employees and applicants regardless of race, religion, color, national origin, gender, sexual orientation, gender orientation/expression, age, marital status, pregnancy, veteran status, genetic information, or disability.

Please note this is a fully remote position.