Role Overview

We’re hiring an experienced Solutions Engineer to work across the full customer lifecycle - from pre-sales discovery to long-term customer success. This is a senior, customer-facing role requiring strong domain expertise in industrial automation and a proven ability to guide both technical implementation and strategic solution expansion.

We’re looking for someone who not only enables the initial deployment but also identifies additional opportunities to expand value across the customer’s organization - be it new use cases, integrations, or system-wide architecture improvements.

You’ll be a key technical advisor and trusted partner to both prospective and existing customers.

Key Responsibilities

Pre-Sales Support

• Partner with Account Executives during discovery to understand customer goals and technical environments
• Deliver tailored demos, solution architecture walkthroughs, and lead technical proof-of-concepts (PoCs)
• Help prospects align FlowFuse to their broader industrial and digital transformation goals
• Collaborate on pricing proposals and technical responses to RFPs and security reviews

Post-Sales Engagement

• Lead technical onboarding and early solution implementation
• Partner with customers to assess results, resolve blockers, and optimize solution design
• Actively explore and surface additional use cases within the customer organization
• Facilitate roadmap alignment and strategic planning discussions with technical champions
• Deliver ongoing best practices, architecture reviews, and training to ensure long-term success

What We’re Looking For

• 5+ years in a Solutions Engineering, Sales Engineering, or Customer Success Engineering role
• Deep industry expertise in industrial automation, IIoT, smart manufacturing, or related fields
• Track record of identifying additional solution opportunities within enterprise accounts
• Experience with technologies such as Node-RED, MQTT, OPC-UA, SCADA systems, PLCs, or edge computing
• Strong communication skills - comfortable engaging engineers, architects, and executive stakeholders
• High degree of initiative and ability to manage customer relationships across the lifecycle
• Willingness to travel occasionally for key customer engagements

Nice to Have

• Hands-on experience deploying Node-RED at scale
• Familiarity with Unified Namespace or other modern industrial data architectures
• Experience with containerization, cloud (AWS/Azure), or Linux-based edge devices
• Multilingual skills (e.g., German, French, Spanish)

Why Join FlowFuse?

• Help shape the future of industrial software alongside the creator of Node-RED
• Play a strategic role in enabling digital transformation for some of the world’s leading manufacturers
• Be part of a mission-driven, open-source-first team
• Competitive salary, flexible work location, and startup equity potential