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Technical Project Manager

Kraków, Poland

Our Vision

We believe in a world where travel companies can innovate freely, growing and accelerating their business, while delivering the experience travelers want and the change the industry needs.

FLYR is a technology company that unlocks freedom to innovate for the travel industry – eliminating legacy constraints to enable real-time decision making and create the experiences travelers seek. With FLYR, businesses are able to quickly unlock modern retailing capabilities, improve revenue performance and modernize the e-commerce experience.

Flight Itinerary (About The Role)

We are seeking a Technical Project Manager to lead complex, cross-functional airline technology projects from initiation through successful delivery. You will work at the intersection of technology and business, bridging engineering, product, and customer teams. This role combines strong project management expertise with a deep understanding of technical systems, APIs, and product lifecycles to ensure seamless execution and customer success.

You will act as the primary point of contact for internal teams and airline customers, driving delivery plans, managing dependencies, and ensuring that project objectives align with strategic goals. If you thrive on managing technical complexity, coordinating diverse stakeholders, and bringing innovative solutions to life, this role is for you.

What Your Journey Will Look Like (Responsibilities)

Project Leadership

  • Manage end-to-end delivery of multiple technical projects, ensuring scope, schedule, and quality targets are met.
  • Translate business and technical requirements into actionable project plans and milestones.
  • Oversee governance, reporting, and change management processes.

Stakeholder Engagement

  • Act as a key liaison between engineering teams, product management, and airline customers.
  • Facilitate workshops, requirement sessions, and status updates with technical and non-technical stakeholders.
  • Ensure transparency around dependencies, risks, and issues, escalating where necessary.

Technical Coordination

  • Collaborate with engineering teams on API-driven integrations, SaaS product configurations, and airline system deployments (PSS, NDC, ONE Order, DCS, Revenue Accounting, etc.).
  • Support backlog prioritization, sprint planning, and acceptance testing in partnership with product owners.
  • Ensure projects follow agile best practices while meeting contractual delivery obligations.

Delivery Excellence

  • Drive continuous improvements to project delivery frameworks.
  • Monitor project KPIs and customer success metrics.
    Ensure customer requirements are met through scalable, repeatable processes.

What To Pack For This Trip (Qualifications)

Experience

  • 3+ years of project management experience in technical SaaS, airline systems, or enterprise software.
  • Demonstrated ability to manage complex software delivery projects with cross-functional teams.
  • Experience working directly with customers in a delivery/project capacity.

Technical Skills

  • Familiarity with airline commercial and operational systems (e.g., PSS, NDC, ONE Order, Revenue Management, Loyalty, DCS) is a plus
  • Strong understanding of API-driven integrations, real-time data exchange, and system interoperability.
  • Proficiency with project and product tools such as Jira and Confluence.
  • Ability to read/understand technical specifications (JSON, XML is a plus).

Soft Skills

  • Excellent communication and relationship-building skills with both technical and business stakeholders.
  • Strong problem-solving, organizational, and time management abilities.
  • Ability to work across multiple geographies and time zones.

Education

  • Degree in Project Management, Computer Science, Business, or related technical field (or equivalent experience).

Optional Carry-On (Preferred Qualifications)

  • Experience in SaaS delivery to airline customers.
  • Hands-on exposure to Agile methodologies (scrum, sprint planning, backlog management).
  • Knowledge of airline retailing standards (NDC, ONE Order).
  • Experience with customer-facing Jira Service Management portals.

First-Class Amenities

  • Regular employment contract
  • Equity in Series D startup with high growth potential
  • Flexible working hours
  • Complimentary Breakfast/Lunch (in-office)
  • Sports card
  • Medical care
  • Life Insurance
  • Top-quality tech equipment
  • Annual educational fund
  • English classes
  • Many more!

Our Commitment to Equality

Here at FLYR, we’re committed to growing with intention, having our teams better reflect the world around us. We strive to create an environment of inclusion and even more importantly, belonging, where psychological safety, empathy, and human connection are at the center of our leadership principles. Not only does this enable us to create better products and have a better work environment, it’s good for the bottom line and it’s the right thing to do.
 
FLYR provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetics, marital or veteran status. In addition to federal law requirements, FLYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.
 

Privacy Policy

All applicants, including those based in California or the EU, are encouraged to review our Privacy and Cookie Policy.
 
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By submitting your application, you consent to FLYR using your personal data for recruiting and/or hiring purposes. Your data may be shared with relevant parties within FLYR to facilitate the recruitment process.

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If you have any questions or concerns about our use of your personal data, please contact us at recruiting@flyr.com.