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eCommerce Media Specialist (上級電子商取引スペシャリスト)

Tokyo

About Flywheel 

Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

機会  

日本のクライアントサービスチームの中心メンバーとして将来を担うeコマース / メディアスペシャリストを募集しています。 

**デジタルの最先端領域であるリテールマーケティング（主にAmazonとRakuten）を自身の能力として身につけたい・学びたい日本在住の方** 

このポジションは、東京に拠点を置く方向けのポジションです。 

We are seeking an ecommerce / Media Specialist who will be a key member of our Client Services team in Japan, ready to shape the future. This role is perfect for someone eager to learn and master digital retail marketing (especially with Amazon and Rakuten) 

This position is intended for those based in Tokyo. 

あなたの役割: 

  • 広告キャンペーン作成: クライアントに代わって広告キャンペーンのメディアプランニングを策定し、広告キャンペーンを実行する。 
  • 広告キャンペーン管理: Flywheel独自のテクノロジーを利用し、日々広告キャンペーンの継続的な最適化、クライアントのKPI達成に向けて運用する。 
  • 広告キャンペーンレポート: クライアントに対して日次、週次、月次のレポート、分析、パフォーマンスのインサイトの提示と実行を行う。 
  • 広告キャンペーンの運用・管理をじ実行するにあたり、人的運用とPerpetua（Amazon広告自動化ツール）双方を用いて顧客の広告パフォーマンスを最大化する。 
  • Perpetua（Amazon広告自動化ツール）のた正しい利用方法や設定方法、キャンペーンの構築に至るまでを顧客に提供する役割を担う。 
  • 顧客対応: 顧客とのEメール、電話、対面会議の実施、クライアント向けのレポートを提示してリテールマーケティング（主にAmazonとRakuten）に関連するすべての課題を解決します。 

What You Will Do:

  • Ad Campaign Creation: Develop media planning for advertising campaigns on behalf of clients and execute these campaigns. 
  • Ad Campaign Management: Utilize Flywheel's unique technology for continuous optimization of ad campaigns, aiming for client KPI achievement. 
  • Ad Campaign Reporting: Provide daily, weekly, and monthly reports, analysis, and insights on performance to clients, and implement them. 
  • Ad Campaign Management: Maximize clients' advertising performance by utilizing both manual operations and Perpetua (an Amazon advertising automation tool) for the execution and management of ad campaigns. 
  • Tool Utilization and Guidance: Provide clients with guidance on the proper use and configuration of Perpetua (an Amazon advertising automation tool), including building and optimizing advertising campaigns. 
  • Customer Interaction: Handle customer correspondence via email, phone, and face-to-face meetings, and resolve all issues related to retail marketing (mainly Amazon and Rakuten) for clients.  

あなたの資格: 

  • 日本語（ネイティブレベル） 
  • 英語（抵抗がなく最低限の能力が必要）* 英語は必須条件ではありません。 
  • ダイバーシティの文化を大切に国内外のチームを尊重して一緒に働ける方 
  • 勤務地での就業が可能な方（週3日出社） 
  • ブランド、リテール（小売）、代理店で運用型広告のメディアプランや運用の経験を有する方。特にAmazon広告の経験があれば可。 
  • 業務の優先順位をロジカルに効率的に判断し、プロジェクトを遂行できる方。 
  • ロジカルに数値分析を行うことができる方。 

Who You Are:

  • You are proficient in Japanese (native level), and have a basic proficiency in English 
  • Respect and willingness to work with diverse teams, both domestically and internationally 
  • Ability to work at the specified location (with at least 3 days of office attendance per week) 
  • Experience in media planning and operations for performance-based advertising in brands, retail, or agencies, especially with Amazon advertising. 
  • Ability to logically and efficiently prioritize tasks and carry out projects. 
  • Proficiency in logical numerical analysis. 
  • Practical experience with Microsoft Excel (Vlookup / sumif, etc.) 
  • Practical experience with Microsoft PowerPoint (presentations and reports) 
  • Understanding and responsibility for one's own work and role. 
  • Ability to develop solutions and processes for complex problems in ambiguous situations. 
  • Strong communication skills. 

 

#LI-ES1

Working at Flywheel

We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.
  • We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
  • Flexible vacation time
  • Great learning and development opportunities
  • Benefits that help you live your best life
  • Parental leave and benefits
  • Volunteering opportunities
  • If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
  • Learn more about us here: Life at Flywheel

The Interview Process:

Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.
 
Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.

Inclusive Workforce

Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.

For more information about what data we collect and how we use it, please refer to our Privacy Policy.
 
IMPORTANT ALERT: Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, click here.
 
Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms. 
 
#LI-HYBRID
 

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