Manager, Commerce

The Opportunity 

We’re looking for a Manager, Commerce to join our growing Client Services team. As a Manager, Commerce, you will act as a primary partner for our clients, driving eCommerce strategy and execution across retailers and intermediaries. You will lead day-to-day client engagements, manage account teams, and own the delivery of best-in-class service and business growth for our clients. This is a dynamic, hands-on role that requires strong commercial acumen, digital commerce expertise, and the ability to collaborate across internal teams and stakeholders.  

What You Will Do: 

• Lead day-to-day commerce strategy and execution across retail and media channels. 

• Develop and implement eCommerce strategies that drive sales, share, and profit for your clients across platforms (Amazon, Walmart, Instacart, etc.). 

• Lead regular client meetings and communications, providing performance updates, actionable insights, and proactive recommendations based on data analysis. 

• Oversee and mentor junior team members, supporting their growth and ensuring quality standards in client deliverables. 

• Collaborate with cross-functional teams to identify opportunities, resolve issues, and deliver integrated solutions for clients. 

• Manage and monitor key business metrics, campaign performance, and budgets, ensuring alignment with client goals and KPIs. 

• Drive business growth for clients by identifying and presenting new opportunities, trends, and incremental value Flywheel can deliver. 

• Stay current on industry developments and marketplace changes, translating macro trends into tailored recommendations for clients. 

• Contribute to internal best practice sharing, training sessions, and new business initiatives. 

• Occasional travel, as required, based on client needs. 

Who You Are: 

• Bachelor’s Degree or equivalent experience. 

• 4+ years of experience in digital commerce, retail media, or related fields, ideally with exposure to both retail and media sides of the business. 

• Proven ability to manage multiple client relationships and deliver strong business results in a fast-paced environment. 

• Experience leading or mentoring junior team members, with a collaborative and supportive approach. 

• Strong business acumen, analytical ability, and comfort with data-driven decision making (advanced Excel skills a plus). 

• Excellent communication, presentation, and organizational skills. 

• Demonstrated ability to proactively solve problems, manage priorities, and adapt to evolving client or business needs. 

• Team player with a positive attitude, willingness to learn, and a desire to contribute to Flywheel’s growth and culture. 

• A bias for action, ownership mentality, and comfort working with minimal supervision. 

• Ability to translate complex data and trends into actionable recommendations for clients.