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Advance Manager

Palo Alto, CA

We are looking for talented professionals to be a part of a dynamic team. We place a focus on professionalism, kindness, integrity, and a high level of confidentiality, with the goal to deliver best in class service while providing a positive working experience for its staff.

Growing private Family Office is looking for talented professionals to be a part of a dynamic team. The family office prides itself on professionalism, kindness, integrity, and a high level of confidentiality, with the goal to deliver best in class service while providing a positive working experience for its staff. 

The Advance Manager will oversee and execute all aspects of on-the-ground logistics for a private UHNW family, ensuring seamless, secure, and anticipatory travel experiences. This role involves meticulous planning, high-level coordination with security personnel and internal family operations while delivering on the family’s elevated standards for service, privacy, and flexibility. 

Core Duties & Responsibilities: Management and implementation of comprehensive, high-end travel itineraries (flights, accommodations, ground transport, dining).

  • Plan and manage comprehensive travel itineraries, including private/ commercial flights, luxury accommodations, ground transportation, and high-end dining.
  • Conduct site advances for domestic and international travel to vet logistics and implement security protocols. 
  • Serve as point-of-contact between family operations, household staff, and third-party service providers.
  • Coordinate and collaborate closely with the family’s security team to align on safety protocols and situational awareness. 
  • Develop contingency plans for weather events, geopolitical disruptions, or other emergencies. 
  • Lean on-site responses during any travel-related incident or delay, ensuring discretion and rapid solutions. 
  • Coordination with Family Operations and Security to ensure seamless integration with family activities.
  • Ensure the family’s safety protocols are followed and adapt plans as necessary to address security concerns. 

Skills & Work Requirements: Minimum of 10 years of experience in travel planning, logistics, or a related field.

  • 10+ years of experience in high-end travel planning, private aviation, military advance logistics, or high-net-worth family logistics.
  • Strong operational knowledge of travel security procedures, experience coordinating with security professionals, and risk mitigation strategies. 
  • Fluent in the use of travel and itinerary management tools and software (e.g.Sabre, WorldMate, Google Workspace). 
  • Exceptional problem solving skills and emotional intelligence.
  • Excellent communication and negotiation skills.
  • Ability to remain calm under pressure and handle last-minute changes and emergencies efficiently.
  • Discretion, loyalty, and the ability to work in sensitive, high-pressure environments.
  • Bachelor’s degree; additional certifications in security, logistics, or hospitality a plus.

Benefits:

  • Competitive Salary and Performance-Based Bonus Program
  • 100% Employer Paid Medical, Dental, and Vision Insurance for Employees and Their Dependents (With Participation in Our Wellness Incentive Program)
  • 401(K) + Match
  • Generous Vacation and Personal Time Off Allowance
  • Training and Development Opportunities
  • Travel Premium + Per Diem outside primary location (Bay Area)

Salary Range

$139,000 - $185,000 USD

We are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to equal employment opportunities for all employees as well as providing them with a work environment free of discrimination and harassment.

Employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by the laws or regulations in the various locations where we operate.  We encourage applicants from all ages and backgrounds.

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