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Houseperson - Residential Property Support

Palo Alto, CA

We are looking for talented professionals to be a part of a dynamic team. We place a focus on professionalism, kindness, integrity, and a high level of confidentiality, with the goal to deliver best in class service while providing a positive working experience for its staff.

The Houseperson plays a key role in maintaining the overall cleanliness, functionality, and presentation of a private residence. This hands-on position supports the housekeeping and culinary teams while ensuring that both indoor and outdoor areas remain spotless, organized, and guest-ready. Responsibilities range from detailed cleaning and general upkeep to light maintenance and event support. The ideal candidate is service-oriented, discreet, proactive, and experienced in high-end residential or hospitality settings.

ESSENTIAL DUTIES & RESPONSIBILITIES

Exterior & Interior Property Upkeep

  • Maintain exterior cleanliness of patios, walkways, lanais, and entry points
  • Clean outdoor furniture and ensure guest areas are always tidy and presentable
  • Perform light maintenance tasks (e.g., replacing bulbs, tightening fixtures, reporting issues)
  • Clean exterior windows and doors within safe reach
  • Maintain neat and organized garage, storage areas, and trash zones
  • Maintain cleanliness of household equipment (e.g., vacuums, cleaning carts)

Kitchen & Event Support

  • Maintain cleanliness of kitchen prep areas, appliances, and surfaces
  • Wash, sanitize, and properly store kitchen equipment, utensils, and dishware
  • Support food and beverage service during private events as directed
  • Assist with trash disposal and recycling throughout the property

General Household Support

  • Assist with moving furniture, deliveries, and seasonal setups
  • Support other departments (housekeeping, culinary, maintenance) as needed
  • Ensure cleaning products and tools are properly used and stored
  • Maintain a polished, professional appearance and demeanor at all times
  • Respect the privacy and confidentiality of principals and guests

QUALIFICATIONS

  • Previous experience in a private residence, estate, or luxury hospitality environment preferred
  • Knowledge of professional cleaning techniques and products
  • Basic handyman or maintenance skills a plus
  • Valid driver’s license and clean driving record required
  • Ability to work independently and take direction from multiple team leads
  • Must be trustworthy, discreet, and service-focused

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

  • Ability to lift up to 50 lbs and perform physically demanding tasks
  • Frequent walking, standing, kneeling, and bending
  • Comfortable working both indoors and outdoors in various weather conditions
  • Availability for a flexible schedule, including weekends, holidays, and evenings

CORE COMPETENCIES

  • Service Orientation: Prioritizes guest comfort and home readiness
  • Attention to Detail: Maintains immaculate standards in all areas
  • Discretion & Trustworthiness: Maintains confidentiality and respects boundaries
  • Team Player: Collaborates with household team to ensure smooth operations
  • Problem Solver: Takes initiative to resolve minor issues before they escalate
  • Professionalism: Presents self with poise and professionalism at all times

Salary Range

$40 - $40 USD

We are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to equal employment opportunities for all employees as well as providing them with a work environment free of discrimination and harassment.

Employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by the laws or regulations in the various locations where we operate.  We encourage applicants from all ages and backgrounds.

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