Beach Water Person (Seasonal On Call)

We are looking for talented professionals to be a part of a dynamic team. We place a focus on professionalism, kindness, integrity, and a high level of confidentiality, with the goal to deliver best in class service while providing a positive working experience for its staff.

ESSENTIAL DUTIES & RESPONSIBILITIES

Water Safety & Emergency Response

• Serve as a Beach Lifeguard for adults and children, maintaining proactive and preventative water safety oversight.
• Respond promptly and professionally to all water safety matters, including both preventative actions and active emergency response situations.
• Provide water safety guidance and support to participants during all beach and ocean activities.
• Maintain readiness and operational condition of all Beach Lifeguard safety gear and rescue equipment.
• Communicate ocean safety concerns and operational updates promptly through appropriate communication channels.

Guest Experience & Activity Instruction

• Lead and instruct water activities including, but not limited to, stand-up paddleboarding (SUP), canoe paddling, snorkeling, and other ocean-based activities.
• Assist participants with activity-related requests, equipment needs, and safety support to ensure a safe and enjoyable experience.
• Support a positive guest experience through professional interaction, engagement, and operational support.

Operational Readiness & Equipment Management

• Assemble, organize, transport, and mobilize equipment necessary to execute daily operations and activities.
• Maintain cleanliness, organization, and operational readiness of vessels, vehicles, equipment, and work areas.
• Contribute to overall operational efficiency and preparedness for daily activities and changing ocean conditions.

Communication & Documentation

• Submit daily ocean reports and contribute accurately to daily operational logs and spreadsheets.
• Maintain diligent communication within daily operational threads regarding water activities, safety updates, and operational needs.
• Ensure timely, professional, and direct communication with relevant personnel regarding operational matters and safety concerns.

Teamwork, Compliance & Additional Support

• Collaborate with cross-functional departments to support safe and seamless participant experiences.
• Adhere to all departmental Team Agreements, SOGs, SOPs, EAPs, SIPs, and operational standards.
• Support additional operational requests and responsibilities as assigned by the Water Activities & Safety Manager and Team Leads.

ADDITIONAL DUTIES

• Pool Lifeguard
• Boat Deckhand

REQUIRED SKILLS & ATTRIBUTES

• Safety & Observation: Strong observational ability with a proactive focus on identifying and mitigating safety risks. Proven experience maintaining ocean safety in high-stress, dynamic conditions.
• Integrity & Trust: Acts with honesty, accountability, and sound judgment, consistently prioritizing the best interests of the organization and clients.
• Communication: Communicates clearly and effectively, both verbally and in writing. Conveys information, insights, and solutions concisely and professionally, understanding the necessity of timely sharing and proper protocols.
• Team Collaboration: Works effectively with leadership, coworkers, and external partners. Fosters a culture of trust and cooperation, follows chain-of-command protocols, and recognizes the impact of individual actions on the team.
• Adaptability & Flexibility: Thrives in both team and independent settings. Supports various departments as needed and maintains composure and patience in changing circumstances.
• Critical Thinking & Problem Solving: Assesses situations accurately by asking thoughtful questions. Manages time effectively, anticipates challenges, and quickly finds efficient solutions in fast-paced environments.
• Attention to Detail: Demonstrates strong listening skills and executes tasks with precision and excellence. Maintains a high standard of reliability, professionalism, and follow-through.
• Proactive Mindset: Consistently takes initiative, exceeds expectations, and confidently addresses challenges and identifies opportunities for improvement independently.
• Discretion & Confidentiality: Upholds strict confidentiality, recognizing the critical importance of privacy in a personal service setting.
• Growth Mindset & Humility: Open to learning new processes and skills, approaching development with a positive attitude, patience, and adaptability.
• Professionalism & Client Service: Delivers exceptional customer service with a confident, approachable, and calm demeanor. Builds rapport easily with both children and adults while being consistently reliable.

REQUIREMENTS & QUALIFICATIONS

Mandatory Certifications & Experience

• Current Lifeguard and/or Water Safety Rescue Certification, or willing to obtain.
• Current CPR and First Aid Certification.
• Demonstrated experience providing water safety supervision and response in open-water or ocean environments.
• Demonstrated experience providing water activity support and guidance (I.e. SUP, kayak, canoe paddle, spearfishing, etc)
• Ability to maintain all required certifications and licenses in good standing.

Operational Standards

• Must successfully pass the required entry-level fitness assessment.
• Must successfully meet established entry-level team training standards.
• Must demonstrate proficiency in implementing all relevant Standardized Instructional Procedures (SIPs), Standard Operating Procedures (SOPs), and Emergency Action Plans (EAPs).
• Commitment to ongoing professional development, including continuing education in water safety, rescue response, CPR, and First Aid.

PREFERRED QUALIFICATIONS

(Not required, but a strong asset)

• 3–5 years of experience as a First Responder in a professional setting.
• Emergency Medical Technician (EMT) Certification.

We are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to equal employment opportunities for all employees as well as providing them with a work environment free of discrimination and harassment.

Employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by the laws or regulations in the various locations where we operate.  We encourage applicants from all ages and backgrounds.