Billing Administrator

The Billing Administrator is responsible for handling all aspects of client billing with accuracy, efficiency and a strong focus on quality control. The ideal candidate will bring prior experience in law firm billing and a solid understanding of billing processes and best practices. Exceptional customer service skills are essential, as the Billing Administrator will work closely with internal and external clients, answering questions thoughtfully, providing clear guidance, and resolving billing inquiries with professionalism and care. The successful candidate will bring a keen eye for detail and a proactive approach to problem solving. 

This role has a remote-eligible working arrangement. Potential candidates must reside in one of the following states: AZ; CA; CO; CT; DC; FL; GA; IL; IN; MA; MD; ME; NH; NJ; NY; PA; TN; TX; UT; VA; VT. 

Responsibilities

• Create accurate client billing from draft to finalization 
• Process write-downs, transfers, divides, combines, narrative edits 
• Carefully proof and verify accuracy of invoices before finalizing and sending to clients; 
• Recognize and obtain appropriate approvals 
• Provide Billing Help Desk support and individual Billing training for users 
• Update and maintain Master file information for clients, matters, timekeepers, billing rates, and changes of attorney responsibility 
• Set-up and implement electronic billing, including verification that bills meet client requirements and successful transmission of bills using eBilling Hub and various third party software; follow-up and resolve ebill rejections with vendors, secretaries and billing attorneys 
• Meet month-end closing deadlines and run special month-end reports 
• Document procedures and client requirements to ensure consistent work product and easy knowledge transfer in a team environment 
• Maintain neat work environment; keep filing current 
• Other projects as assigned 

Qualifications

• Bachelor Degree or equivalent experience 
• Minimum 2 years of billing experience, e-billing experience; prior experience in a law firm or other professional services firm a plus 
• Experience with Aderant and/or Elite or similar billing software a plus 
• Detail oriented, excellent quality control skills 
• Ability to work independently and as a team member 
• Strong client service orientation and skills 
• Demonstrated ability to effectively communicate with internal and external clients both verbally and in writing 
• Occasional travel may be required 

Compensation range is $63,000 to $79,000 commensurate with related experience and qualification. The salary of the candidate selected for this role will be set based on a variety of factors, including but not limited to internal equity, experience, specialty, and training. The above salary range (or hiring range) represents the firm's reasonable estimate of the range of possible compensation at the time of posting. 

Search firm submissions are not requested nor considered for this position.

Foley Hoag LLP can hire employees in states where we have registered entities. Currently, employees can be located/live in AZ; CA; CO; CT; DC; FL; GA; IL; IN; MA; MD; ME; NH; NJ; NY; PA; TN; TX; UT; VA; VT. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. 

Terms and Conditions | By submitting this application, I acknowledge receipt of and agree to the terms of Foley Hoag's Privacy Statement. I certify that answers given herein are true and complete to the best of my knowledge. In the event of employment, I understand that false or misleading information given in my application constitutes grounds for immediate termination. I hereby authorize Foley Hoag LLP to investigate the information on this application, my references, work record, education and other matters related to my suitability for employment. Furthermore, I understand that just as I am free to resign at any time, Foley Hoag LLP reserves the right to terminate my employment at any time and for any reason. I understand that no representative of Foley Hoag LLP has the authority to make assurances to the contrary. Foley Hoag LLP uses Greenhouse as a platform for our recruiting and hiring activities. Greenhouse may collect and use personal data that I provide, after anonymizing the data, to train their AI large language models. By applying to Foley Hoag LLP, I consent to Greenhouse’s use of my data in this manner. 

Accessibility | Foley Hoag is committed to affording equal access to job opportunities to qualified applicants with disabilities. Individuals with a disability who require accommodation or assistance in the job application process for a posted position may contact BusinessServicesRecruiting@foleyhoag.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. 

Foley Hoag LLP is an equal opportunity employer. This means that Foley Hoag LLP considers applicants for employment, and makes employment decisions without unlawful regard to sex, race, color, religion, citizenship, national origin, ancestry, sexual orientation, gender identity, age, marital or domestic partner/civil union status, military service, or veteran status, disability, and any other characteristic covered by applicable federal, state or local nondiscrimination laws.  

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

We do not pay search firm or agency fees when speculative and unsolicited candidate profiles are submitted. Please be advised that at this time we are not considering new agreements with search firms/agencies not currently on our preferred supplier list for Business Services Professionals recruitment.