Donor Relations Coordinator

Who We Are:

FoodCorps is a national nonprofit advancing child well-being through food in school. FoodCorps partners with students, families, and communities to champion nourishing food at local, state, and national levels. Our AmeriCorps members support schools in providing nutritious meals, locally-informed food education, and welcoming school environments that set kids up for positive, vibrant relationships with food. Building on this program, we develop leaders, grow networks, and advocate for policies in service of every kid’s health and well-being. FoodCorps is working toward a world where, by 2030, all 50 million public school students have access to food education and nourishing meals in school. Learn more at www.foodcorps.org. 

What We Do:

Too many children go through the school day without the nutritious food they need to do and feel their best. FoodCorps sets students up for success by working with schools to provide nourishing meals, nutrition education, and community engagement through food. We get kids excited about eating fruits and veggies, support school nutrition staff in bringing locally grown and freshly prepared meals onto lunch trays, and work with families to create positive school food environments for all kids. FoodCorps’ proven programming reaches thousands of students each year, helping to support kids' health, academic progress, and connection to their community through food in school.

What We’re Looking For:

FoodCorps seeks a highly organized and efficient individual to provide outstanding support to the Revenue department in support of its fundraising, donor communications, and development operations. Reporting directly to the Director of Philanthropic Systems and Support, the Donor Relations Coordinator works closely with the greater Revenue team while cultivating deep and engaging relationships  with FoodCorps’ supporters. They are integral to the department's day-to-day operations.

This is a full-time, remote position and requires occasional travel for department meetings. This role is a Coordinator Level position with a salary range of $58K - $62K/yr.

Who You Are:

You are passionate about FoodCorps’ mission and eager to enter the field of fundraising and/or nonprofit management. You are a highly motivated individual with a strong ability to learn quickly and adapt to new challenges. You are highly organized and are skilled at juggling multiple projects and tight deadlines, without sacrificing quality. You excel at anticipating obstacles and course-correcting, as well as proactively asking for help when needed. You approach your work with impeccable discretion and sound judgment. You possess a “roll-up-your-sleeves” attitude to getting work done, a high degree of determination, and are skilled at “managing up” to senior leaders. You are comfortable with technology and systems-oriented, and open to quickly learning new systems and databases. 

Primary Responsibilities:

Donor Relations and Stewardship (60% of time)

• Under the direction of the Director of Philanthropic Systems and Support, coordinate and execute engagement plans for Leadership Annual Gift donors, ensuring consistent but relatively low-touch stewardship and solicitation for this key group of non-Moves Managed supporters.
• Manages FoodCorps’ gift acknowledgement processes, including pulling donor reports, sending thank you letters, receipts, and maintaining accurate donor listings in Salesforce. 
• In partnership with the MarComms team, we maintain the donor communications calendar and ensure that Revenue team members are engaged and assigned tasks as needed. 
• Works closely with the Events and Engagement team, the CEO, and individual Move Managers to coordinate the annual holiday card process, including managing the contact opt-in process and distributing cards for mailing to individual Move Managers and the CEO.
• Coordinates and manages lists for external donor communications and invitations to engagement opportunities. 
• Executes bimonthly Gmail merges for donor communications purposes and ensures proper tracking in Salesforce. 
• Responsible for the coordination and logistics of physical donor mailings as needed, including printing, mail merges, labels, and shipping.
• Creates and maintains Salesforce campaigns for donor engagement opportunities.
• Fields general fundraising inquiries from the public via phone and email, and connects them to the appropriate member of the Revenue team. 
• Tracks Revenue, grants, and funder deliverables and partners with department leaders and/or the Executive Team.

CEO Administrative Support (30% of time)

• Tracks and manages interactions between the CEO and funders, including timely entry of completed and upcoming tasks into Salesforce,  and coordinating next steps with Moves Managers and other members of the Revenue team. 
• Maintains and tracks the list of CEO/Revenue tasks. 
• Fields requests for leadership team activation from the fundraising staff and prioritizes requests as directed by the VP of Revenue.  
• Responsible for coordinating and maintaining the calendar for CEO-led mass donor communications, including the bimonthly Donor Digest and quarterly video messages. 
• Prepares the CEO's agenda for fundraising events and funder visits, including coordinating with appropriate Moves Managers to get appropriate research and funder meeting details. 
• Tracks and manages the flow of new connections made by the CEO with appropriate members of the Revenue team.

Operations and Departmental Support (10% of time)

• Supports the coordination of efficient departmental meetings, as directed by the Director of Philanthropic Systems and Support, including scheduling and tracking key ideas and items for follow-up.
• Supports the Research and Prospect Management activities needed under the direction of the Director of Philanthropic Systems and Support 
• Supports cross-departmental work by managing meetings, tracking Revenue deliverables, and partnering with department leaders and/or the Executive Team.
• Performs other administrative and organizational duties as assigned and as appropriate to the workload and needs of the FoodCorps Revenue team and its effective day-to-day operation.

Measures of Success:

By the end of year 1, the Donor Relations Coordinator will have: 

• CEO funder-related tasks are up-to-date, forward-looking, and upcoming tasks are communicated clearly to the CEO and Revenue Team Leads. 
• Alleviated the CEO bottleneck for the work of the Revenue team.
• CEO donor tasks are managed, tracked, and recorded timely and  appropriately in Salesforce. 

• Sent bimonthly Donor Digest e-newsletters to major donors and facilitated follow-up from Moves Managers as needed (e.g., updating bounced email addresses in Salesforce).
• Provided vital support for the planning, execution, and follow-through of top-notch donor engagement opportunities and communications.
• Executed engagement plans to steward and solicit Leadership Annual Gift supporters.

Thriving at FoodCorps:

In addition to generous medical benefits and an annual $3000 401(k) matching, FoodCorps provides:

Time Away:

Our work is both vital and demanding. FoodCorps recognizes this and provides ample time to step away and recharge, including:

• half-day Fridays
• 5 weeks of accrued time off
• 12 federal holidays (AND your birthday!)
• 2-week winter break
• a sabbatical policy

Family Planning:

As an organization that supports youth development, our family policies need to match our values. To that end, we offer a wide range of health, wellness and medical benefits.

How to Apply:

Applications will be accepted until a match is made. Please note that incomplete applications (applications without all requested materials; ie. cover letter, writing or portfolio examples, etc.) may not be considered. 

FoodCorps is committed to reflecting the rich experiences, identities, and customs of the communities we partner with across the country in our workforce, and to supporting our staff with ongoing career development opportunities. We welcome any and all candidates who identify with our mission and values to submit an application for consideration. FoodCorps is an equal opportunity employer and does not discriminate in its employment decisions. FoodCorps provides reasonable accommodation to applicants and employees as required by law.

Applicants with disabilities may request reasonable accommodation at any point in the employment process, including but not limited to the application and interview process.

Your Safety:

Legitimate messages from FoodCorps will only come from an email address ending in )boards.greenhouse.io/foodcorps) not any variations of that (e.g. hr@careers-foodcorps.org, morgan@careers-foodcorps.org, etc). Additionally FoodCorps will not ask you to submit any information outside of our website prior to hire. The best way to contact us regarding employment opportunities is through our site at https://foodcorps.org/careers/.

If you suspect you’re being  targeted as part of a scam we encourage you to submit a fraud report to the Federal Trade Commission with details about your correspondence with the scammer.  This helps the FTC better understand the tactics scammers are using and get a sense of the volume of fraud attempts.