Manager, Global Membership Program

Forbes is an iconic global media brand that has symbolized success for over a century. Fueled by journalism that informs and inspires, Forbes spotlights the doers and doings shaping industries, achieving success and making an impact on the world. Forbes connects and convenes the most influential communities ranging from billionaires, business leaders and rising entrepreneurs to creators and innovators. The Forbes brand reaches more than 140 million people monthly worldwide through its trusted journalism, signature ForbesLive events and 49 licensed local editions in 81 countries.

The Manager, Global Membership Program will play a key role in building an exclusive, curated community of C-suite leaders, founders and innovators for a premier executive membership club.  Through unparalleled access, high-touch programming, and priceless experiences, this membership community will connect top executives across industries and geographies. This role ensures that our licensees are successfully integrated into our premier executive membership club, by maintaining the high standards associated with the Forbes brand. They will guide global licensees through the transition from initial interest to the launch of inaugural memberships in their respective territories.

This is both a highly strategic and a hands-on role, blending program management, partnerships, and global operations to ensure a consistent, premium member experience that is aligned with the Forbes brand. 

This is a hybrid role based our of our Jersey City, NJ headquarters and will require three days onsite per week.

Responsibilities:

• Develop and implement the practices for the operating playbook across global markets
• Develop acquisition strategies and growth playbooks
• Ensure adherence to brand standards, programming frameworks, and membership experience guidelines
• Own the end-to-end onboarding of international licensees from contract execution through market launch
• Oversee deployment of our CRM platform - Peoplevine to include CRM, application workflows, mobile app, and payments
• Train licensee partners on platform functionality and best practices
• Partner with internal teams to troubleshoot and optimize system performance
• Advise licensees on membership pricing/revenue models
• Collaborate with internal Forbes team on the  vetting and curation of potential high-level executive members
• Act as a strategic partner to drive successful market launches and sustained growth
• Ensure consistent delivery of the membership community experience across all markets
• Maintain high standards across events, programming, and member engagement
• Serve as the primary point of contact between Forbes global headquarters and international licensees
• Build strong relationships with senior stakeholders and partners

The ideal candidate:

• 10+ years of experience in program management, partnerships, operations, or consulting within membership-based communities and/or businesses.
• Experience managing global or multi-market initiatives
• Proven track record to lead develop and manage complex onboarding or implementation projects
• Experience working with CRM systems, platforms, (Peoplevine experience a plus)
• Exceptional stakeholder management and communication skills, including senior executive engagement
• Ability to work with ambiguity in an evolving business and to be able to identify the business needs of our partners

The annual base salary range for this role is $100,000 - $135,000.

Forbes has estimated the compensation range set forth above in good faith.  The compensation range is what we believe we will offer, and ultimately pay, a successful candidate.  In determining this range, we consider the experience, level of education (if applicable to the role), knowledge, skills, and abilities required to be had by a successful candidate as well as the budget and the company’s pay rates, generally. This said, we may have to make changes to our compensation estimates and job descriptions from time to time and we expressly reserve the right to do so.  Should we make any such changes, this advertisement will be revised to reflect such revisions.  We encourage you to occasionally re-visit this advertisement to ensure that you are abreast of any changes.  Thank you for your interest in joining Forbes!

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This role may evolve over time. While this job description outlines the primary responsibilities, additional duties may be assigned as business needs change. Forbes aims to offer employees the flexibility they need in order to be successful. Some positions may require candidates to be based in a specific location for consideration while some roles may be fully remote (within the U.S.) if it aligns with the needs of the position. This position is only open to candidates residing in California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, & Washington. Due to business operations and compliance requirements, we are unable to consider applicants based outside these states at this time.

Forbes is an equal opportunity employer.

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