Account Executive

Launched in 2018, Forethought offers the world’s most advanced AI agents for CX — enterprise-ready and built for every customer moment. Handling billions of monthly interactions for leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents think, act, and improve — delivering better customer experiences and scalable business impact.

We are tackling a $400B+ market opportunity, and we’re assembling a world-class team of Account Executives to help us get there. 

What You'll Be Doing (Responsibilities): 

• Identify high-potential business and verticals and develop and execute outbound strategies to bring them to Forethought
• Turn inbound demand into happy Forethought customers
• Manage our sales pipeline, utilizing the sales process and playbook in place.
• Define and communicate the specific benefits of Forethought appropriate for each user, from the first discovery, demo and trial process. 
• Own New Business opportunities from start-to-finish along with Expansion for our current customer base.

Who You Are (Skill): 

• 7+ years in a closing and quota-carrying role, while consistently exceeding monthly and quarterly sales targets
• Experience in B2B SaaS. Preferably has sold AI in a Mid-Market and/or Enterprise role.
• Proven track record of long-term customer retention
• Technical competency to understand Forethought's software and build great relationships with CX leaders
• Problem-solving chops, and an enthusiasm for making a large impact 
• Startup experience is a plus! 

What You Get

• A chance to be a member of a hyper-growth startup with equity to match
• An opportunity to help us define a new market within AI
• Ability to solve challenging problems with a world-class team
• A low ego company culture that is obsessed with feedback and helping each other grow
• Hybrid in-office vs. remote structure that allows you to choose where you get your best work done
• Competitive medical, dental, and vision coverage
• Paid maternity, paternity & adoption leave
• Unlimited paid time off

Compensation

For candidates based in the U.S., the total compensation package is targeted between $225,000 and $250,000 OTE annually, structured as a 50/50 base-to-variable split, plus equity. Compensation for candidates based in Canada will be structured separately and may differ to reflect local market conditions and currency.

If you’re ready to drive impact at scale, sell into enterprise accounts, and help shape the future of AI-powered customer support, we’d love to hear from you – apply today!