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VFR Clinical Liaison

Manchester, NH

About us:

Forge Health is a mission-driven outpatient mental health and substance use provider dedicated to providing the highest quality, affordable, and effective care to individuals, families, and communities in need. As the first and only behavioral healthcare provider with a proven, national payer-validated ability to drive clinical outcomes that span all areas of health, Forge Health is leading the charge in driving innovation, improving care delivery, and shaping the future of behavioral health care.

At Forge, clinical care is paramount – it’s the heartbeat of our operations and the driving force in everything we do. The skill and compassion of our staff are the crucial components to extraordinary experiences and outcomes for those we serve. With our current clinical footprint in the greater Northeast, we have offices in New York, New Jersey, Pennsylvania, New Hampshire – and we’re growing! Come join us!

Who we’re looking for:

The VFR Clinical Liaison plays a crucial role in enhancing the mental health and wellness of first responders and veterans through a variety of targeted services. This position is responsible for developing, coordinating, and delivering specialized training and clinical support tailored specifically to the needs of the first responder and veteran community. The specialist will engage in outreach activities to foster and expand partnerships within the VFR community, provide critical debriefing services, and deliver embedded clinical support directly within first responder departments.
Please note, this position is located in Manchester, NH.

What you’ll be doing:

Training:

  • Develop and conduct VFR-specific training programs for internal staff and external stakeholders, focusing on creating comprehensive curricula that address the unique needs of first responders.
  • Collaborate with stakeholders, including emergency agencies and community organizations, to gather input and ensure the training is inclusive and holistic.
  • Deliver training through various formats like in-person sessions, webinars, and simulations, employing diverse teaching methods to cater to different learning styles.
  • Implement rigorous assessment methods to evaluate the training's effectiveness and continually refine the content based on feedback.
  • Ensure the programs meet necessary certifications and compliance standards and provide ongoing support and development opportunities to enhance first responders' skills continuously.

Outreach:

  • Solicit and review feedback regularly from partnerships in order to maintain and strengthen relationships.
  • Proactively identify and establish new partnerships by researching potential partners aligned with the organization’s mission and strategic goals, including non-profits, educational institutions, healthcare providers, and corporate entities.
  • Integrate new partners smoothly into existing programs to ensure alignment with the organization's culture and strategic objectives.

Clinical Services:

  • Manage a clinical caseload of no more than 20 (VFR) clients and provide them with individualized support every week.
  • Conduct detailed assessments to understand each client's specific needs and developing personalized support plans that address these requirements.
  • Document all client interactions and progress in compliance with confidentiality and regulatory standards. Facilitate both individual and group therapy sessions designed for the VFR population, focusing on issues like PTSD, anxiety, and stress management.
  • Employ therapeutic techniques such as cognitive-behavioral therapy (CBT) and trauma-informed care, tailored to suit individual or group needs.
  • Manage group dynamics effectively and evaluate the outcomes of therapy sessions.

 

 

Wellness Initiatives:

  • Offer wellness consultations and implement proactive wellness programs for First Responder departments, tailored to their unique mental health needs.
  • Conduct thorough needs assessments through discussions, surveys, and analysis to tailor wellness plans that incorporate best practices in mental health, stress management, and work-life balance.
  • Design and execute wellness programs aimed at building long-term mental health resilience by engaging stakeholders from various levels, managing resource allocation effectively, and continuously monitoring and evaluating the impact of these programs on first responders' mental health and performance.
  • Ensuring these wellness programs are integrated into department operations and that personnel are trained to maintain these initiatives.

Debriefs:

  • Conduct debriefing and defusing sessions for the MPD and Southern Regional Team to provide immediate psychological support after critical incidents.
  • Swiftly responding on-call to incidents like officer-involved shootings or severe accidents and facilitating sessions that offer a safe space for officers to express their feelings and begin processing their experiences.
  • Regular training in crisis intervention, meticulous documentation of sessions, and close collaboration with other departments to coordinate comprehensive support efforts.

Embedded Clinical Services:

  • Maintain a consistent on-site presence to build trust and offer real-time support.
  • Proactively engage with officers to promote mental health awareness and destigmatizing mental health care through workshops and discussions.
  • Offer individual counseling tailored to the unique stressors of law enforcement, alongside providing immediate crisis intervention during acute distress events. Regular mental health assessments are conducted to identify and address issues early, with tailored care plans.
  • Develop ongoing mental health programs, acting as a liaison with external health professionals, and facilitating a comprehensive support network.
  • Gather feedback for continuous service improvement and maintaining detailed documentation are also key duties.

What you'll need:

  • Proven experience in clinical psychology, counseling, or a related field, with a strong emphasis on trauma and stress-related disorders.
  • Experience working with first responders or similar high-stress professions.
  • Excellent communication and interpersonal skills, with the ability to build trust and rapport with a diverse range of clients and stakeholders.
  • Knowledge of and experience in conducting crisis intervention sessions and psychological debriefings.

Why Forge?

The opportunity:

Our team refuses to compromise on integrity, and we look for talented, driven hard workers who hold the same passion for the pursuit of high quality, evidence-based mental health and substance use care that we do. Our collective passion is driven and embodied by our core values:

  • Fulfilling: Our work creates lives that are complete and self-actualized, enabling stronger families and communities – and a therapeutic community rewarded by success
  • Optimistic: Our passionate positivity and empathy overcome setbacks and get you to your goals, scientifically and humanely
  • Reciprocal: Without mutual trust and commitment, there can be no progress
  • Grateful: We profoundly recognize and appreciate the trust of our patients and the commitment of our clinicians
  • Evidence-Based: We are committed to measurable outcomes, which provide confidence to our patients and creates a standard of care for ourselves and others

The package:

At Forge, our people are our greatest asset. We’re collaborative, empathetic, and passionate. We learn from our mistakes, we carve out time to breathe, and we are celebrated for our wins. In short, we know that we can’t do what we do without you! So, we designed a comprehensive, competitive benefits package that reflects our appreciation of our people:

  • Competitive salary aligned with your experience
  • Comprehensive paid time off package
  • Annual time off to volunteer
  • Parental leave
  • Annual continuing education allocations
  • Competitive medical, dental, and vision package 
  • Annual subscription to a leading meditation app
  • An environment that fosters professional development including financing for advanced licensure and certifications
  • Internal supervision opportunities
  • Dedicated, motivated team and chance to be part of a highly ambitious medical startup
  • Modern, elegant, and high-end work environment

We are committed to equal employment opportunity. We give equal consideration to all applicants when filling positions without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, actual or perceived disability, genetic information, marital status, and/or any other status not related to an applicant’s ability to perform the job duties. All employment practices will be carried out in accordance with federal, state and local laws.
We will also fully comply with regulations and requirements set out by the Americans with Disabilities Act (ADA) and the ADA amendments Act (ADAAA). We will not discriminate against applicants or other individuals with real or perceived disabilities. When needed, we will provide reasonable accommodation to otherwise qualified candidates so that they are able to perform the essential functions of the position.

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