Regional VFR Peer Engagement & Growth Specialist - Pennsylvania

About us:

Forge Health is a mission-driven outpatient mental health and substance use provider dedicated to providing the highest quality, affordable, and effective care to individuals, families, and communities in need. As the first and only behavioral healthcare provider with a proven, national payer-validated ability to drive clinical outcomes that span all areas of health, Forge Health is leading the charge in driving innovation, improving care delivery, and shaping the future of behavioral health care.

At Forge, clinical care is paramount – it’s the heartbeat of our operations and the driving force in everything we do. The skill and compassion of our staff are the crucial components to extraordinary experiences and outcomes for those we serve. With our current clinical footprint in the greater Northeast, we have offices in New York, New Jersey, Pennsylvania, New Hampshire – and we’re growing! Come join us!

Who we’re looking for:

The Regional VFR Peer Engagement & Growth Specialist is a field-based role for the state of Pennsylvania responsible for expanding access to behavioral health and substance use services for Veterans, First Responders, and their families.

This position drives referrals into Intensive Outpatient (IOP), Outpatient (OP), and psychiatric services by developing and activating referral relationships across Veteran and public safety systems. The role also supports the development and coordination of peer-based programming within the assigned region.

This is not a traditional sales role. Success requires the ability to build trust within Veteran and First Responder communities, understand clinical pathways, and translate community relationships into consistent patient access and program utilization.

This role operates with a high degree of autonomy and is responsible for managing and growing a defined geographic territory.

Compensation range: $60-100k, this salary range reflects total compensation, which includes base compensation and bonus payouts, however it is not inclusive of benefits and other company perks. Exact compensation may vary based on skills, experience, and location.

What you’ll be doing:

Referral Development and Market Growth

• Drive consistent referral volume into IOP, OP, and psychiatric services within the assigned territory
• Develop, activate, and maintain referral pipelines specific to Veteran and First Responder populations
• Execute territory-based outreach strategies aligned with regional growth targets
• Improve referral-to-intake conversion through targeted partner education and follow-through
• Identify and prioritize high-value referral sources and underserved access points

Strategic Partnership Development

• Establish and maintain relationships with:
• Veterans Affairs (VA) and Community Care Network (CCN) providers
• Veteran Service Organizations (VSOs)
• Police, Fire, and EMS departments and leadership
• Peer support teams and Critical Incident Stress Management (CISM) programs
• Hospitals, primary care providers, detox programs, and behavioral health organizations
• State and county agencies serving Veterans and public safety personnel
• Serve as a trusted resource on:
• Behavioral health service access
• Level-of-care placement (IOP, OP, psychiatric services)
• Navigation of care systems and referral pathways

Community Engagement and Market Presence

• Represent the organization within Veteran and First Responder communities
• Participate in coalitions, regional initiatives, and public safety engagements
• Plan and facilitate educational sessions, site visits, and outreach events
• Maintain consistent visibility and credibility within assigned markets

Peer Programming Development and Support

• Support the development and coordination of peer-based programming in collaboration with clinical and operational leadership
• Identify opportunities for embedded services, department-based programming, and wellness initiatives
• Align peer programming efforts with clinical care pathways and regional needs

Internal Collaboration and Market Intelligence

• Collaborate with Clinical, Intake, Operations, and Marketing teams to improve access to care and remove referral barriers
• Maintain accurate CRM documentation of outreach activity, referral pipelines, and partner engagement
• Provide ongoing feedback regarding market conditions, referral trends, and growth opportunities
• Support regional expansion initiatives and service line development

How you’ll be successful:

• Achieve defined monthly referral targets across Veteran, First Responder, and general behavioral health sources
• Maintain target referral-to-intake conversion rates
• Develop and sustain an active, engaged pipeline of referral partners (not passive relationships)
• Demonstrate measurable growth in IOP and OP utilization within the assigned territory
• Maintain consistent CRM documentation and pipeline visibility

What you'll need:

• 3–5+ years of experience in behavioral health, healthcare outreach, provider relations, or business development preferred
• Experience working with or supporting Veterans, First Responders, or public safety systems strongly preferred
• Knowledge of behavioral health services, including substance use and co-occurring conditions
• Ability to establish credibility with Veteran and First Responder communities, including public safety leadership and peer support teams
• Demonstrated ability to engage effectively with both clinical providers and organizational leadership (e.g., chiefs, command staff, administrators)
• Strong communication, relationship-building, and organizational skills
• Experience with CRM systems or outreach tracking tools preferred
• Experience working within or alongside public safety agencies, healthcare systems, or community-based behavioral health programs preferred
• Ability to work independently and manage a defined geographic territory
• Valid driver’s license and reliable transportation

Why Forge?

The opportunity:

Our team refuses to compromise on integrity, and we look for talented, driven hard workers who hold the same passion for the pursuit of high quality, evidence-based mental health and substance use care that we do. Our collective passion is driven and embodied by our core values:

• Fulfilling: Our work creates lives that are complete and self-actualized, enabling stronger families and communities – and a therapeutic community rewarded by success
• Optimistic: Our passionate positivity and empathy overcome setbacks and get you to your goals, scientifically and humanely
• Reciprocal: Without mutual trust and commitment, there can be no progress
• Grateful: We profoundly recognize and appreciate the trust of our patients and the commitment of our clinicians
• Evidence-Based: We are committed to measurable outcomes, which provide confidence to our patients and creates a standard of care for ourselves and others

The package:

At Forge, our people are our greatest asset. We’re collaborative, empathetic, and passionate. We learn from our mistakes, we carve out time to breathe, and we are celebrated for our wins. In short, we know that we can’t do what we do without you! So, we designed a comprehensive, competitive benefits package that reflects our appreciation of our people:

• Competitive salary aligned with your experience
• Comprehensive paid time off package
• Annual time off to volunteer
• Parental leave
• Annual continuing education allocations
• Competitive medical, dental, and vision package 
• Annual subscription to a leading meditation app
• An environment that fosters professional development including financing for advanced licensure and certifications
• Internal supervision opportunities
• Dedicated, motivated team and chance to be part of a highly ambitious medical startup
• Modern, elegant, and high-end work environment

Please note: most benefits listed apply to the majority of positions, though eligibility may vary by role, full‑time/part‑time status, and length of service. Specific benefit details and any role‑based exceptions will be provided during the offer stage.

We are committed to equal employment opportunity. We give equal consideration to all applicants when filling positions without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, actual or perceived disability, genetic information, marital status, and/or any other status not related to an applicant’s ability to perform the job duties. All employment practices will be carried out in accordance with federal, state and local laws.
We will also fully comply with regulations and requirements set out by the Americans with Disabilities Act (ADA) and the ADA amendments Act (ADAAA). We will not discriminate against applicants or other individuals with real or perceived disabilities. When needed, we will provide reasonable accommodation to otherwise qualified candidates so that they are able to perform the essential functions of the position.