Back to jobs
New

Salesforce Certified Consultant – Public Sector / Government Cloud

Remote/United States - Full-Time

SUMMARY

FormativGroup is seeking an experienced Salesforce Certified Consultant with strong expertise supporting Public Sector and Government Cloud initiatives. This role is responsible for partnering with business stakeholders, delivery teams, and technical resources to design, configure, optimize, and support scalable Salesforce solutions across Government Cloud, Service Cloud, and Experience Cloud environments.

The ideal candidate combines strong Salesforce platform knowledge with consultative business analysis, stakeholder engagement, requirements gathering, solution configuration, and process optimization capabilities. This individual will serve as a strategic liaison between business users and technical teams, ensuring Salesforce solutions align with operational goals, compliance requirements, and user experience expectations within regulated Public Sector environments.

This is a highly collaborative and client-facing role requiring excellent communication skills, business process expertise, solution-oriented thinking, and the ability to work effectively within Agile consulting teams.

This is a remote project supporting a Public Sector / Government Cloud initiative, with potential for extension based on project needs and performance.

We're anticipating future openings and are connecting now with great talent who'd like to be considered when the time comes.

 

RESPNSIBILITIES

  • Partner with client stakeholders, business users, and delivery teams to gather, document, and validate business and functional requirements across Salesforce Government Cloud implementations.
  • Design and configure Salesforce solutions across Service Cloud, Experience Cloud, and related Salesforce platform technologies using declarative functionality and platform best practices.
  • Translate business needs into scalable Salesforce solutions including Flows, page layouts, validation rules, record types, approval processes, dashboards, reports, and security configurations.
  • Facilitate discovery sessions, workshops, backlog grooming, user story development, and solution review meetings with both technical and non-technical stakeholders.
  • Collaborate closely with developers, architects, QA teams, and project managers to support end-to-end Salesforce solution delivery.
  • Support configuration and administration activities including user setup, profiles, permission sets, workflows, automation, and environment management.
  • Participate in Agile/Scrum ceremonies including sprint planning, daily standups, retrospectives, backlog refinement, and release readiness activities.
  • Assist with testing coordination, UAT preparation, defect validation, and production deployment activities.
  • Support data migration and data quality initiatives including imports, exports, cleansing, and validation activities.
  • Participate in client-facing presentations, demonstrations, training sessions, and change management activities.
  • Ensure solutions align with Salesforce platform governance, security standards, and Government Cloud compliance requirements.
  • Collaborate with integration and technical teams to support API-driven processes and connected system workflows.
  • Maintain accurate project documentation including business requirements, process flows, user stories, configuration documentation, and training materials.
  • Provide consultative recommendations to optimize business processes, improve platform adoption, and enhance user experience.

 

EXPERIENCE

  • Active Salesforce certifications required:
    • Salesforce Administrator - required
    • Service Cloud Consultant – is required
    • Platform Developer I, Experience Cloud Consultant, Salesforce Advanced Administrator, Salesforce Business Analyst – is a bonus
  • 5+ years of Salesforce consulting, administration, business analysis, or solution configuration experience within enterprise environments.
  • Proven experience supporting Public Sector and Government Cloud Salesforce implementations and prior experience supporting federal, state, or local government agencies.
  • Strong hands-on experience with:
    • Salesforce Service Cloud
    • Salesforce Experience Cloud
    • Salesforce Flows and declarative automation
    • Salesforce security and access management
    • Salesforce reporting and dashboards
  • Strong understanding of Salesforce platform capabilities, configuration, data model, and business process optimization.
  • Experience gathering and documenting functional requirements, user stories, process flows, and acceptance criteria.
  • Ability to translate business requirements into scalable Salesforce solutions while collaborating effectively with technical delivery teams.
  • Experience working within Agile/Scrum delivery environments.
  • Strong communication, facilitation, and stakeholder management skills with the ability to engage directly with clients and executive users.
  • Experience supporting regulated, compliance-driven, or government-focused environments preferred.
  • Strong organizational skills with the ability to manage multiple priorities within fast-paced consulting engagements.

 

PREFERRED EXPERIENCE

  • Cannabis industry experience highly preferred
  • Experience working within Salesforce consulting, systems integrator (SI), or professional services organizations.
  • Exposure to Salesforce Government Cloud Plus (GovCloud Plus).
  • Familiarity with Copado, Gearset, Git, Azure DevOps, or Salesforce DevOps processes.
  • Exposure to MuleSoft or enterprise integration platforms.
  • Experience supporting Experience Cloud portals, digital experiences, and community-based solutions.
  • Exposure to Salesforce AI capabilities including Einstein AI, Agentforce, or GenAI-enabled Salesforce tools.
  • Experience supporting large-scale Salesforce migrations, modernization initiatives, or multi-org implementations.
  • Business process reengineering and change management experience strongly preferred.

LOCATION

  • This role is a US-based remote role with potential travel.
  • To be considered for this position, candidates must reside in one of the following U.S. states: AR, AZ, CA, CO, CT, DE, FL, GA, IA, ID, IL, IN, KS, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, TN, TX, VA, WI, and Washington DC.
  • Candidates residing outside of these states are not currently eligible for consideration. 
  • Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa currently.

 

We are committed to pay equity and transparency. The compensation range for this position represents our good faith estimate of the range we reasonably expect to pay for this role at the time of posting. The actual compensation offered will be determined based on factors such as the candidate’s experience, skills, education, work location, and internal equity. 

In addition to base pay, employees may be eligible for discretionary bonuses, commissions, or other incentive programs, as well as a comprehensive benefits package that includes medical, dental, vision, 401(k), paid time off, etc. 

Estimated Compensation Range:

$110,000 - $155,000 USD

FormativGroup operates within the critical middle layer of business technology, where applications and systems connect infrastructure to business processes. We are specialists who help the middle market take full advantage of their technology investments with deep, industry-centric expertise, all in one place, to unify fragmented systems. With deep technical expertise across cloud architecture, system integration, AI, and data strategy, we bridge the gap between business goals and modern platforms.  

FormativGroup is an equal opportunity employer providing opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

#formativgroupcareers #WorkWithUs

 

Click here to view our Privacy Policy

Create a Job Alert

Interested in building your career at FormativGroup? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in FormativGroup’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.