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Key Account Manager

Remote Arizona, USA

Who We Are 

Formerra is a preeminent distributor of engineered materials, connecting the world’s leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading ecommerce capabilities, and ingenuity. The experienced Formerra team helps customers across multiple industries to design, select, process, and develop products in new and better ways – driving improved performance, productivity, reliability, and sustainability. To learn more, visit www.formerra.com. 

 Formerra leads in the market with the following key capabilities: 

  • Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility
  • Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands 
  • Integrated, long-standing relationships with leading, global suppliers 
  • Unparalleled and highly specialized technical, processing, and design support 
  • Regulatory-compliant material support and expertise 

Job Summary: 

The Key Account Manager works with the most strategic accounts in the Formerra portfolio.  This position assumes the overall responsibility for building, maintaining and leveraging executive relationships with strategic accounts that allow Formerra to increase customer loyalty, revenue and profitability.   Expectations include the ability to sell at all levels of management and build relationships that ensure Formerra will continue to get the first and last look.  This role requires a thought leader with the ability to influence cross-functionality, globally.  Ability to function independently and effectively coaching matrix personnel in other disciplines to achieve results.  Skilled at Customer Centric Selling approaches and effectively selling the value of our products and services are also keys to success.  Individual must have the ability to assist customers in problem solving to deliver solutions, and bring energy, enthusiasm and professionalism to their daily routines.  This role requires the individual to effectively interact and influence at the managerial peer level and above.  Up to 50% travel may be required, including overnight. 

  

Duties/Responsibilities 

  • Achieve annual sales goals (revenue, volume, margin); must have a proven track record of growing business with large, complex customers.
  • Approach the sales process with a high degree of professionalism and effectiveness by successful utilization of Customer Centric Selling skills and tools, such as business reviews, EVE tools, high/wide/deep selling, 5 warning signals, etc.
  • Leverage full suite of Formerra’s differentiated products, design/engineering services and capabilities to win based on Formerra’s value.
  • Build robust sales funnel through effective CRM system management
  • Demonstrate strong business acumen to manage a P&L, working capital, profitability, etc.
  • Develop and implement strong strategic account plans to drive both short- and long-term growth at assigned accounts.
  • Establish and lead Key Account teams to execute account plans for each assigned account.
  • Maintain first-hand knowledge of market dynamics, technology trends and material developments.
  • Develop highly productive relationships with key customers, suppliers and internal contacts.

Required Skills/Abilities 

  • Plastics knowledge and large account management experience is preferred
  • Experience with resin sales into healthcare applications is preferred
  • Matrix management experience
  • Strong leadership and communication skills
  • Project Management skills
  • Complex thinking skills in translating customer needs into solutions
  • Technical aptitude
  • Professional presence, including excellent verbal and written communication and presentation skills
  • Broad knowledge of solutions, materials and processing
  • Candidates with fluent Spanish speaking skills and experience wis preferred

Education and Experience: 

  • Bachelor’s Degree required in Plastics or Polymer Engineering, Business, Chemistry, or related discipline.
  • 7+ years sales experience in distribution, manufacturing, sales, account management
  • Experience with Healthcare CMs and OEMs, desirable

 

Disclaimers:

  • Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
  • The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
  • It is the policy of Formerra that all employees are employed at the will of Formerra for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason.
  • Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.
  • NOTICE: Formerra is committed to ensuring a fair and legitimate recruitment process. We want to alert job applicants to the potential risk of recruitment scams and encourage caution when responding to unsolicited job postings or communications. If you receive a job offer without having explicitly applied through our website or a legitimate job board, please be wary. We will never request sensitive personal information—such as your Social Security number, birth date, or banking details—via email. If you are uncertain about the legitimacy of a job posting or communication, please contact us directly at careers@formerra.com.

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